Together Women's Health is hiring: Medical Receptionist in Royal Oak
Together Women's Health, Royal Oak, MI, United States, 48073
Women First OBGYN
Women First OBGYN, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their growing team.
The Receptionist is a brand ambassador responsible for providing a warm welcome to every patient and delivering outstanding customer service both on the phone and in person. This role involves greeting patients, scheduling future appointments, and efficiently utilizing the Electronic Health Record system.
- Greet every patient with a smile.
- Accurately complete and update patients' insurance information.
- Use the Electronic Health Record system to register patients and facilitate their visits with physicians, Certified Nurse Midwives, or diagnostic technicians.
- Assist with check-out processes, including scheduling future appointments and providing referral information as directed by providers.
- Verify insurance eligibility to ensure timely billing.
- Collect co-pays and deductibles according to billing policies.
- Answer the appointment line and check email appointment requests.
- Schedule appointments at office sites and diagnostic departments.
- Maintain a strong commitment to providing exceptional, professional, warm, and caring service to meet patient needs. Experience in a medical setting is preferred; new graduates from a certified medical assistant/receptionist program are welcome.
- Previous customer service experience is required.
- One year of medical office experience is preferred.
- Excellent communication skills, both oral and written.
- Detail-oriented with the ability to multitask.
Why Join Together Women’s Health (TWH)?
We are a rapidly growing network of OBGYN private practice groups, driven by our mission to improve the lives of healthcare partners and patients. We invest in our talented teams and uphold core values that guide us daily. TWH is a place where careers thrive for those who believe in teamwork and achievement.
What’s in it for You?
As a full-time team member, you will have access to benefits including a Health Care Plan (medical, dental, vision), a Retirement Plan with a generous company match, Life Insurance, Paid Time Off, Short-Term and Long-Term Disability insurance, and a team of passionate, friendly colleagues.
Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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