Medical Receptionist Job at ConvenientMD in Hudson

Join to apply for the Medical Receptionist role at ConvenientMD.

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. We’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about making a difference, and are driven to learn from one another.

The Opportunity

As a Medical Receptionist, you will be the first face a patient or visitor sees when they walk into our clinics. Working alongside the clinical team, you will greet patients and visitors, complete patient registration, update records, collect payments, and ensure timely patient care, regardless of reservations.

This role is ideal for someone seeking to start their career in healthcare or customer service, who enjoys working with people, staying organized, and multitasking. If that sounds like you, we encourage you to apply!

Your Responsibilities

• Patient Interaction: Engage warmly with patients, handle inquiries, and assist both in person and via phone. Register patients accurately, manage insurance and billing inquiries, and support distressed patients as needed.
• Payment Collection: Collect payments and co-pays, follow up on balances, and request cards on file to ensure timely payments.
• Clinic Coordination & Collaboration: Work with healthcare teams to facilitate smooth patient flow, manage reservations, and assist with referrals and scheduling.
• Front Desk Management: Answer calls professionally, maintain a tidy reception area, and perform administrative duties like filing and logging activities.
• Technology & Offerings: Familiarize yourself with CMD services, navigate software systems for scheduling and records.

Availability Requirements

Must be able to work 12-hour shifts, including nights, weekends, and holidays, across multiple locations within an hour’s travel. Training shifts outside primary location may be required.

Qualifications

• High School Diploma or GED
• Proactive communicator, detail-oriented, compassionate, and tech-savvy
• Excellent organizational and teamwork skills
• Self-motivated with problem-solving abilities
• Trustworthy with confidentiality and HIPAA compliance

Preferred Qualifications

• Medical Receptionist certification
• Experience in healthcare or customer service roles
• Familiar with medical terminology and insurance processes

Why Join ConvenientMD?

• Supportive team environment and professional growth opportunities
• Free urgent care services for employees and families
• Comprehensive benefits including health, dental, vision, disability, and 401k
• Educational partnerships and discounts on various services

We value diversity and are committed to creating an inclusive environment. We encourage applicants from all backgrounds to apply.

Position Details

• Seniority Level: Entry level
• Employment Type: Full-time
• Industry: Healthcare

Apply now to be part of a purposeful, transformative work environment. We look forward to hearing from you!

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