Waterbury Hospital is hiring: Medical Receptionist in Middlebury

Overview

Medical Receptionist role at Waterbury Hospital. The Medical Receptionist attends to patients in person and on the phone, coordinates and organizes appointments and documentation to facilitate the smooth running of the healthcare environment and support delivery of quality patient care. Reports to Practice Manager.

Responsibilities

• Welcomes and greets all patients and visitors in a prompt, courteous and helpful manner in person or over the phone.
• Obtains accurate patient demographic information, updates the electronic health record, and scans or copies ID and insurance cards as needed. Enters appropriate comments and sets patient status to arrive in the system.
• Requests payment at time of service, prints and provides receipts, registers payments, and reconciles daily payments. Distributes Hardship forms as applicable.
• Answers multi-line telephone, schedules appointments, takes messages, and handles referral requests per policy.
• Maintains operations by staying current on the electronic health record and office policies and procedures.
• Assists with printing and/or copying of medical records and other materials as needed. Documents appropriately.
• Verifies PCP and insurance eligibility and documents verification number in patient records when required.

Qualifications

• High school diploma or GED required.
• At least one year of current front office experience, preferably in a medical office setting.
• Strong phone and computer skills with working knowledge of practice-based medical office processes and procedures.
• Demonstrated written and verbal communication skills.
• Knowledge of insurance guidelines and medical information and electronic medical records/systems.
• Ability to communicate effectively with a diverse group of individuals and to organize and prioritize work.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Hospitals and Health Care

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