American Family Care is hiring: Medical Receptionist in Birmingham

Join to apply for the Medical Receptionist role at American Family Care.

Benefits include:

• Health Savings Account (HSA)
• Life & Disability Insurance
• 401(k) and matching
• Company parties
• Competitive salary
• Dental, Vision, and Health insurance
• Employee discounts
• Opportunities for advancement
• Paid time off and training
• Wellness resources

Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week)

Help Us Keep Life Uninterrupted! At American Family Care, we're revolutionizing healthcare access. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're seeking a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach.

Why Your Insurance Verification Skills Matter Most

You're not just answering phones – you're our revenue protection specialist and patient financial counselor. Your accuracy in insurance verification directly impacts patient experience and our clinic's financial health. We're looking for someone skilled at resolving insurance and billing challenges while maintaining high patient satisfaction.

Key Responsibilities:

• Master Insurance Verification: verify coverage before services, prevent claim denials, maximize revenue
• Financial Counseling: explain costs and insurance details clearly to patients
• Solve Billing Problems: identify and resolve insurance discrepancies proactively
• Drive Patient Satisfaction: deliver exceptional service during financial conversations
• Be the Face of AFC: greet patients professionally
• Manage Front Desk Tasks: process payments, schedule, check-ins efficiently
• Protect Patient Information: maintain records per HIPAA regulations

This Role Is Perfect For You If

• You have experience with insurance verification and medical billing
• You can explain complex insurance concepts with empathy
• You are detail-oriented
• You have worked as a Medical Receptionist or in a healthcare customer service role
• You are familiar with medical billing software and EMR systems
• You possess problem-solving skills for billing solutions
• You maintain a positive attitude in financial discussions

What's In It For You

• Develop in-demand skills in medical billing and insurance
• Receive specialized training
• Help patients navigate healthcare costs
• Build transferable clerical and revenue cycle skills
• Be part of healthcare innovation nationwide
• Clear career path into roles like Billing Specialist, Revenue Cycle Analyst, or Clinic Management

Perks & Benefits

• Medical, Dental & Vision Insurance (after 30 days)
• Mental Health & Prescription Coverage
• HSA with employer contributions
• Disability & Life Insurance
• 401(k) with Employer Match
• Paid Time Off (starting at 152 hours/year)
• Employee Assistance Program
• Uniform Allowance, Verizon Discount, and more

The Details:

• Location: State-of-the-art urgent care facility
• Schedule: Full-time, flexible shifts (some evenings/weekends)
• Requirements: High school diploma; X-Ray Tech, Medical Assistant, or related certification a plus

Ready to Help Patients Live Life, Uninterrupted?

Apply today and join AFC in redefining urgent care across America. We are an Equal Opportunity Employer and committed to diversity and inclusion. For accommodations during the application process, contact us at recruiters@americanfamilycare.com.

Compensation: $18.00 - $22.00 per hour. Actual pay varies based on experience, skills, and other factors.