Veterinary Receptionist Job at Rye Harrison Veterinary Hospital in City of Rye
Rye Harrison Veterinary Hospital, City of Rye, NY, United States
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Receptionist – Veterinary Front Desk
Salary: $19.00 - $23.50 per hour, depending on skills, experience, and qualifications.
Schedule: Full-time position with one 12-hour shift (7:45 AM – 8:00/8:30 PM), two 9-hour shifts (7:45 AM – 5:30 PM), and every Saturday (7:45 AM – 1:00/1:30 PM).
About the Role: Rye Harrison Veterinary Hospital is hiring a full-time Customer Service Professional to be the welcoming face at our front desk. This role involves delivering knowledgeable veterinary care communication, discussing vaccines, procedures, and coordinating appointments, contributing to smoother operations and better client relationships.
What We Offer:
- Benefits including medical, dental, vision, retirement, and an employee pet discount.
- Paid time off.
- 401(k) with company contribution.
- Employee referral bonus of $1,000.
- Hands-on training and mentorship for growth in various roles.
Key Responsibilities:
- Greet clients and pets warmly, verify appointments, and ensure clients feel informed.
- Support clinical flow by escorting clients and relaying information.
- Manage client communications, including calls, appointment scheduling, and follow-ups.
- Process payments and manage invoicing accurately.
- Communicate clearly about veterinary topics using appropriate terminology.
- Maintain a clean and organized environment, assisting with pet-related clean-up as needed.
Qualifications:
- Previous veterinary office experience required.
- Knowledge of veterinary terminology and procedures.
- Empathy in discussing sensitive topics.
- Calm, professional, and positive demeanor.
About Rye Harrison Veterinary Hospital: A full-service, AAHA-accredited facility serving Rye, NY, and surrounding areas, caring for dogs, cats, and exotic pets with advanced medical services, boarding, and grooming. Committed to outstanding patient care and a positive work environment.
Additional Details:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Health Care Provider
- Industry: Veterinary Services