Marketing Operations Manager Job at ZipRecruiter in Providence

Job Description

Job Title: Marketing Operations Manager

Salary: $65,000 - $75,000

About United Way of Rhode Island:

Our vision is a Rhode Island where every individual has an equal opportunity for justice and prosperity. Since 1926, we have moved people from crisis to stability and work to build systems that support our community. We are committed to uniting resources to build racial equity and opportunities for all Rhode Islanders, focusing on root causes of inequality through our initiatives: Lift United, Achieve United, Invest United, and Advocate United.

Learn more at https://www.unitedwayri.org/.

Summary:

The Marketing Operations Manager plays a critical role in amplifying UWRI’s mission through strategic marketing, content creation, and workflow optimization. The ideal candidate is creative, detail-oriented, and solutions-driven, thriving in a collaborative, fast-paced environment.

Key Responsibilities:

Strategic Marketing & Content Development

• Develop and implement integrated marketing strategies aligned with UWRI’s mission and goals.
• Create messaging frameworks, campaign narratives, talking points, and calls to action.
• Collaborate with development and fundraising teams on storytelling and campaign materials.
• Manage website content strategy and updates, ensuring accuracy, accessibility, and SEO best practices.
• Oversee marketing and communications calendar and digital engagement.
• Produce content such as newsletters, blogs, reports, and donor spotlights.
• Review content for clarity, accuracy, brand alignment, and editorial standards.

Campaign & Production Management

• Manage marketing workflows and resolve production bottlenecks.
• Lead MailChimp campaigns and integrate with donor management systems.
• Ensure quality control of branded materials and oversee AV and print production for campaigns and events.

Data & Digital Systems Support

• Ensure timely delivery of marketing content via tools like Asana.
• Maintain organized content libraries and documentation.

Core Competencies & Skills:

• Bachelor’s degree in Marketing, Communications, Journalism, or related field, or equivalent experience.
• Experience in marketing strategy, brand management, and content production.
• Strong project management skills; proficiency in tools like Asana.
• Proficiency in Mailchimp and CRM systems like Andar.
• Excellent communication skills.
• Familiarity with AV and print production processes.
• Strong organizational skills.
• Experience in the nonprofit sector preferred.

Personalized JEDI Journey:

• Develop and track a JEDI growth plan.
• Participate in annual JEDI training.
• Support JEDI initiatives and participate in community and organizational groups.

Disclaimer: This description conveys essential functions and is not exhaustive.

Core Values:

• Impact through equity
• Respect and value all
• Lead with a growth mindset
• Be a legendary partner
• Strive for excellence

Compensation & Benefits:

• Salary within $65,000–$75,000, commensurate with experience.
• Comprehensive benefits including healthcare, dental, vision, retirement, and more.
• Work-life balance with 37.5-hour workweeks and paid leave.
• Development programs including CliftonStrengths and JEDI initiatives.

United Way of Rhode Island is an equal opportunity employer and encourages applications from underrepresented communities.

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