Neighborcare Health is hiring: Human Resources Manager in Seattle

Champions Neighborcare’s Core Values and Service Commitments and is responsible for the daily management of Human Resources Operations. This includes staff relations, HR compliance, employment practices, staff programs, benefits administration, Human Capital Management (HCM) system, and compensation support. Ensures effective Human Resources service delivery and provides coaching and support to leaders and staff to improve performance and resolve workplace concerns. Works in close partnership with the Sr. Labor Relations Specialist and the Leadership & Development Programs Manager.

Neighborcare Health offers a robust benefit package: Medical, Dental & Vision Insurance, 18+ days of Paid Time Off, 9-Paid Holidays, Retirement with Matching, Life & AD&D, Pet Insurance, and Employee Assistance Program.

In this position you will

1. Develop and maintain strong partnerships with leaders to cultivate a culture that reflects the Core Values and Service Commitments of the organization and to ensure Human Resource policies, processes, and practices are effectively implemented.
2. Partner with leaders on organizational design and workforce planning, including creating and revising job descriptions.
3. Advise and counsel leaders, staff, and direct reports regarding Neighborcare policy and procedures interpretation and Federal, State, and local employment laws to ensure consistency in policy application, decision making, and administration of staff programs and practices.
4. Manage staff relations issues and provide expertise, counseling, and support to leaders regarding performance management and corrective action. Work in close coordination with the Sr. Labor Relations Specialist who leads this work for union represented staff.
5. Provide oversight of outsourced leave of absence administration, personal leaves of absence, requests for accommodation, and L&I; ensuring consistency and compliance.
6. In partnership with the Leadership and Development Programs Manager, review and analyze business data to identify trends and recommend solutions to improve team member engagement, performance, and retention.
7. Oversee record keeping process to ensure accurate records are maintained, including personnel files, records of benefits plans participation, and the processing of promotions, transfers, salary changes, supervisor changes, and terminations.
8. Leads bi-weekly HR/Payroll Team meeting, ensuring open and clear communication between teams and timely and accurate completion of HCM updates.
9. Provide leadership in ongoing effort to document and improve HR processes.
10. In partnership with the Sr Director Human Resources, build and maintain internal HR policies, procedures, and staff handbook.
11. Manage and develop small HR Operations team consisting of HR Generalist(s), HR Coordinator, and Compensation and Benefits Administrator.
12. Stay informed and educate the Human Resources team on new and existing employment laws, regulations and best practices. Plan and implement changes to ensure compliance with all existing governmental and labor reporting requirements.
13. Provide leadership and support for new projects, system implementations, and initiatives.
14. Perform other duties as assigned within job qualifications.

Key Skills, Knowledge, & Abilities

Required for this job:

1. Demonstrated ability to act with empathy and kindness while holding self and others accountable;
2. Excellent coaching, facilitation, conflict resolution and communication skills;
3. The initiative to learn and enhance skills that promote equity and inclusion and to incorporate this learning into daily HR practices;
4. Strong analytical skills, critical thinking and excellent problem-solving skills with the ability to foresee potential obstacles and proactively identify solutions and resolve issues;
5. Ability to communicate clearly and concisely, both orally and in writing, complex information to individuals at all levels of the organization;
6. Possess a positive, service-oriented attitude with strong time management and organizational skills with exceptional follow-through to maintain workload;
7. Possess a continuous improvement mindset;
8. Ability to maintain professionalism and composure while having difficult conversations or under pressure;
9. Ability to handle confidential and sensitive information and exercise exceptional judgement;
10. Proficient in Microsoft Office Suite;
11. Deep understanding of local, state, and federal employment laws and regulations

Required Qualifications for this job

1. Bachelor’s degree in Business, Human Resources or related field; or an equivalent combination of education and highly relevant experience.
2. Minimum five (5) years’ progressively responsible experience in Human Resources
3. Minimum three (3) years’ supervisory experience

Preferred Qualifications for this job

1. Experience in Healthcare preferred
2. Experience administering compensation and benefits programs preferred

Our Mission

The mission of Neighborcare Health is to provide comprehensive health care to families and individuals who have difficulty accessing care; respond with sensitivity to the needs of our culturally diverse patients; and advocate and work with others to improve the overall health status of the communities we serve.

About our Service Commitments

Our service commitments were created by staff members, leaders, board members and patients. We use these as a guide and expectation for how we treat our patients and each other. You may learn more about our service commitments here, https://neighborcare.org/about-us/service-commitments/

1. Serving each other
2. A warm welcome
3. Caring
4. Respect
5. Working together
6. Trusting Relationship

About us

For 50 years, Neighborcare Health has been caring for our neighbors with essential medical and dental care, counseling, outreach, health education and more in Seattle, Vashon, and our newest dental clinic in Olympia! Our purpose is to improve health by engaging, educating, and empowering people in the communities we serve. We are looking to hire the best talent to support our culturally diverse workplace and community.

Compensation

The wage range for this position is a Minimum $41.17/hour up to $57.69/hour Maximum.

Compensation will be determined based on years of relevant experience.

Union: No

Full job description will be provided during the interview process.

#Work4NCH

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

About the company

Everyone deserves quality health care. For more than 50 years, Neighborcare Health has provided a health care home for our most vulnerable neighbors.