Broadmoor Hotel, Inc. is hiring: Human Resources Generalist in Colorado Springs

Job Description

Job Title: Human Resources Generalist

Pay Rate: $60,000-70,000

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of our Human Resources team, this Benefits Coordinator position is responsible for developing and enhancing the employment experience at The Broadmoor through exemplary support and guidance to employees throughout their tenure via a variety of employee relations functions.

Key Responsibilities:

• Conduct weekly departmental walkthroughs with Department Managers.
• Respond to employee questions, issues, and concerns.
• Review employee performance concerns and lead progressive disciplinary procedures as applicable, including involuntary termination procedures when appropriate.
• Coordinate and conduct employee investigations as needed.
• Complete and file First Report of Injury with insurance carrier in a timely manner.
• Work with Sedgwick, our TPA, on managing all worker’s compensation claims.
• Complete and file accidents on OSHA log. Complete OSHA log 300 on an ongoing basis.
• Set up and maintain employee accident files.
• Perform case management and follow-up meetings on each accident and workers’ compensation case.
• Review and process unemployment claims. Assist with and/or lead unemployment hearings.
• Organize and conduct quarterly Workers’ Compensation open case review with carrier(s), attorneys, and other appropriate parties.
• Verify and audit Workers’ Compensation billing.
• Maintain and secure all physician notes from employees to ensure HIPAA compliance.
• Ensure OSHA compliance & training is consistent throughout the Hotel.
• Coordinate and manage modified duty and return to work programs.
• Administer the driver’s license record check program.
• Assist with safety training for New Employee Orientation and other platforms as needed.
• Work with the Training team to create and implement safety training.
• Responsible for tracking the worker’s compensation budget.
• Review Exit Questionnaires and conduct exit interviews. Compile results and respond to concerns or themes with department managers in a timely manner.
• Partner with Employment Team in pre-employment matters such as criminal background checks and standard compliance functions.
• Participate in planning and execution of all internal communications strategies and functions.
• Assist the Director of Human Resources with special projects as assigned.

What we are looking for:

• High School Diploma or General Education Degree (GED) required, BS or BA degree preferred.
• Minimum 2 years progressive experience in Human Resources function required, including prior experience related to Workers’ Compensation claims and Unemployment. Experience conducting workplace investigations, interviewing and taking statements, report writing, and collecting information required.
• Prior experience supporting Customer Service employees required; prior Hospitality experience preferred.
• Strong interpersonal communication skills.
• Occasional heavy lifting (up to 50 lbs.) with a work environment that may be indoors and outdoors at times.

*Reasonable accommodations will be made for individuals with disabilities.*

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Career Development: We invest in our employees! As a member of the team, you will have the opportunity to grow your career. Whether pursuing career advancement, personal growth, or seasonal employment, we provide training and development opportunities to prepare you for your current role and future career.