Hilton Houston North is hiring: Barista Lead in Houston

Hilton Houston North is a recently renovated property located in the Houston City North Area, with 480 rooms and 36 meeting spaces (52,000 SQ Ft) to amaze our guests. We are looking for Top Candidates like You to bring our property alive by delivering exceptional service.

Overview:

The lead barista has proven ability to provide quality customer service and demonstrated knowledge of coffee products, equipment, and tea products. The lead barista has responsibility for serving all products with friendly, individualized attention towards each customer. Lead baristas are instrumental in building customer relationships and fostering a positive and friendly store environment. They also provide technical guidance to new team members and assist in the training program.

Duties (not limited to):

• Assist in managing and supervising associates in the Starbucks Department.
• Responsible for assisting the Department Manager with the overall direction, coordination, and evaluation of this department.
• Carry out supervisory responsibilities in accordance with brand policies and standards.
• Responsibilities may include ordering and receiving product; completing paperwork; interviewing and training associates; planning, assigning, and directing work; assisting in appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• The lead barista fulfills any other duties the store manager and/or the assistant manager assigns and represents the hotel and Starbucks in a professional manner.

Qualifications:

• Excellent communication and interpersonal skills.
• Previous experience required as supervisor/lead of at least 6 months. Customer service experience required.
• Available to work flexible hours that may include early mornings, evenings, weekends, nights, and/or holidays.
• Excellent communication, time management, and customer service skills.

About Our Management Company

Driftwood Hospitality Management is one of the top third-party hotel management firms in the US with more than 85 properties across the United States, Puerto Rico, and Costa Rica. Our portfolio includes outstanding partnerships with 20 hospitality brands like Marriott, Hilton, IHG, Wyndham, Choice, and numerous independent boutique hotels. Driftwood elevates the industry through its passion for hospitality, resources, technology, and by nurturing and advancing our in-house talent.

Ready to start our journey with us?