Overview
Join to apply for the STARBUCKS/BARISTA role at Kroger. Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. Treat customers and employees in a fair and ethical manner, promoting an inclusive work environment and delivering the right products at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products
- Collaborate with associates and promote teamwork to help achieve company/store goals
- Prepare beverage selections to recipe and standards and to customer requests using proper equipment; tender transactions using company best practices
- Offer product samples to help customers discover new items or products; inform customers of coffee shop specials
- Provide customers with fresh products that they have ordered and the correct portion size to prevent shrink
- Recommend coffee shop items to customers to ensure they get the products they want and need
- Use coffee shop equipment (refrigerators, freezers, slicers, ovens) according to company guidelines; prepare, package, label and inventory ingredients
- Check product quality to ensure freshness; review sell-by dates and take appropriate action
- Properly use kitchen equipment, espresso machine, blender, computerized scale and steamer
- Label, stock and inventory department merchandise
- Report product ordering/shipping discrepancies to the department manager
- Stay current with present, future, seasonal and special ads
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions; adhere to all food safety regulations and guidelines
- Practice preventive maintenance by inspecting equipment and notifying the appropriate manager of needed repairs
- Notify management of customer or employee injuries; report safety risks, issues or illegal activity to store management
- Ability to work cooperatively in a high-paced and sometimes stressful environment
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to follow directions and seek assistance to resolve customer and business issues
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
- Must be able to perform the essential job functions of this position with or without reasonable accommodation
Qualifications
MINIMUM
- Excellent customer service skills
DESIRED
- Any previous comparable experience
About Us
Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we’re proudly serving Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We strive to create amazing experiences for our customers, communities and each other, with food at the heart of it all. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
What You’ll Receive From Us
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We’ll help you thrive, with access to:
- A wide range of healthcare coverage, including medical, dental, vision and prescription coverage
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay
- Emotional and financial support with free counseling and financial tools
- Valuable associate discounts on purchases
- Up to $21,000 in tuition reimbursement over your career
- Growth opportunities through training programs and diverse career pathways
For more information about benefits and eligibility, please visit our Benefits Page.
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Management and Manufacturing
Industries
- Retail
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