Barnes & Noble Booksellers, Inc. is hiring: Barista - PT in Westminster

Classification

Part-Time

Job Summary

What You Do

• Work on the café floor, which requires physical activity (e.g., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines) and sales floor duties when needed.
• Deliver the perfect beverage that exceeds customer expectations with your ability to engage, build rapport, listen, and provide friendly, fast service through a tailored order-creating approach.
• Make relevant beverage and food recommendations, ensuring an engaging experience that connects customers with products that meet their needs.
• Ensure the Café is welcoming to all customers by maintaining a stocked bake case and neatly displayed merchandise.
• Take pride in the Café environment, prioritizing cleanliness and tidiness as part of the overall customer experience.
• Execute operational standards accurately, promptly, and in accordance with café standards, safety, and health regulations.
• Protect company assets by adhering to processes and working efficiently to control waste and shrinkage.
• Recognize and offer to help both customers and employees with urgency and care.

Knowledge & Experience

• Passionate about the products served.
• Positive, can-do attitude.
• Enjoy working with people.
• Listen actively and enjoy solving problems.
• Make correct recommendations for handcrafted beverages and food items to satisfy customers.
• Well-organized, efficient, and capable of multitasking.
• Communicate clearly and respectfully.

Expected Behaviors

• Prioritize customers at all times.
• Take initiative and continuously expand café knowledge.
• Enjoy making recommendations and engaging with others.
• Demonstrate initiative.
• Support company goals and initiatives; be a team player.
• Show respect and kindness to colleagues and customers.
• Accept responsibility and execute tasks carefully and correctly.
• Accept coaching and feedback openly.
• Be flexible and adaptable in a changing environment.

Notes

Starting hourly rate: $15.00

Benefits:

• Part-time (<20 hours/week): Sick pay (1 hour per 30 hours), Employee Discount
• Part-time (20-29.99 hours/week): 24-34 hours of sick time annually, Employee Discount, 1 week of vacation first year, 2 weeks thereafter, 1 Personal Day first year, 2 days thereafter, 6 Company Holidays, 401(k)
• Full-time (30+ hours/week): 36-48 hours of sick time annually, Employee Discount, 1 week of vacation first year, 2 weeks thereafter, 1 Personal Day first year, 2 days thereafter, 6 Company Holidays, 401(k), Medical, Vision, Dental Benefits, Disability, Life Insurance, Transit, Tuition Reimbursement