Robert Half is hiring: Business Analyst in Jacksonville

We are looking for a skilled Business Analyst to join our team in Jacksonville, Florida. In this role, you will collaborate with IT and business stakeholders to support distribution processes, analyze requirements, and contribute to the optimization of warehouse management systems. This position offers the opportunity to work on impactful projects while providing ongoing system support and training.

Responsibilities:
• Collaborate with distribution stakeholders to gather and analyze requirements to design effective warehouse management system solutions.
• Create detailed documentation and designs for warehouse management systems, focusing on usability and process efficiency.
• Conduct rigorous system testing to ensure accuracy, functionality, and optimal performance before deployment.
• Develop comprehensive training materials and deliver training sessions for business users on new system functionalities.
• Provide continuous support and maintenance for warehouse management systems, including troubleshooting and implementing updates.
• Participate in cross-functional initiatives and larger-scale projects, working closely with IT teams and business stakeholders.
• Offer production support to multiple distribution centers, including participating in the on-call support schedule.
• Assist in the reengineering or design of business processes to improve operational efficiency.

• Bachelor's degree

• 2+ years of experience in a distribution-related environment

• Hands-on experience with warehouse management systems and ERP applications;

• Willingness to travel up to 15%