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Mitchell Martin Inc.

Business Analyst Job at Mitchell Martin Inc. in Dallas

Mitchell Martin Inc., Dallas, TX, United States, 75215

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This range is provided by Mitchell Martin Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$51.45/hr - $73.50/hr

Title: Business Analyst

Location: Regional - Multiple locations across the Southern and Northeastern United States

Employment Type: Contract-Hire

Responsibilities

  • Manage the collection and implementation of business process requirements for SalesForce.com.
  • Work in a cross functional environment with various business groups, IT and end users to identify, document, and communicate business processes.
  • Create Requirements for maintaining and enhancing visual layouts, workflow rules and business logic layer to streamline and enhance business processes and improve user experience.
  • Work with the development teams to implement and integrate third-party products / applications on the force.com platform.
  • Work with IT and Salesforce.com and other 3rd party vendors to maintain smooth operation and performance of the platform.
  • Coordinate and lead user acceptance tests with the business units and end users against business requirements.
  • Maintain key system metrics to track trends in usage / adoption and data integrity.
  • Train end users prepare related documentation (requirements, training materials, process and data flows, use cases, functional design, etc), participate in cross-functional teams, communicate key messages or address critical questions from the user base involving the CRM.
  • Perform system administrator function of the Salesforce.com CRM application. Responsible for maintaining functional areas of contacts / relationship, accounts, opportunities, dashboards and reports.
  • Create and execute queries and reports, maintain user roles, security and profiles.

Qualifications

  • Experience translating business requirements into a technical format that developers can implement effectively required:
    • Ability to read and understand pseudo code
    • Experience writing IF/AND statements for developers to code (pseudo code)
    • Ability to write SQL or SOQL statements
  • Strong customer focus, ability to probe customer needs and translate customer requirements into technical system specifications required.
  • Experience writing Technical Requirments in an Agile/Scrum envrionment required
  • Strong business acumen, superb knowledge of business processes required.
  • Excellent verbal and written communication skills required.
  • Excellent interpersonal skills with a demonstrated ability to work in a cross functional team environment required.
  • Knowledge of CRM best practices preferred.
  • 2 years of strong operational experience with Salesforce preferred.
  • Bachelor’s degree in business or information systems preferred.

Benefits

Learn more about our benefits offerings here: https://www.mitchellmartin.com/careers/benefits-perks

EEO Statement

Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Other

Job function

  • Job function

    Research, Analyst, and Information Technology

  • Industries

    Machinery Manufacturing

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