Job Description
Benefits:
U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.
Summary of Position:
A Business Analyst I will review and compile data to create reports along with analyzing and evaluating business systems and user needs. Documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies. Familiar with relational database concepts, and client-server concepts. This position requires to be on the client site.
Essential Functions:
- Business Intelligence and reporting analysis
- Administration business tools
- Document internal processes and workflows related to customer projects
- Work with external stakeholders to understand and investigate feedback on the service/function/product provided
- Ensure plans are made and processes are created to evaluate the impact of the changes made, including taking responsibility for overseeing and reporting on this evaluation
- Create direct channels of communication to stakeholders and application developers that get the job done without managerial interjection
- Assesses the risks of various solutions and prioritizes competing business demands
- Provides analytic support by coordinating data extraction from various databases and data interpretation
- Maintain efficient processes to ensure the accuracy and quality of the data
- Customer daily, weekly, monthly, and quarterly report creation
- Maintain efficient Quality Assurance (QA) processes to ensure the accuracy and quality of data
- Active contributor in weekly department and customer status meetings
Competencies:
- Ensures Accountability
- Tech Savvy
- Communicates Effectively
- Values Differences
- Customer Focus
- Resourcefulness
- Drives Results
- Plans and Prioritizes
- Decision Quality
- Self-Development
Work Environment:
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee in this position frequently communicates with other co-workers/clients who have inquiries about the various projects and other needs. Must be able to exchange accurate information in these situations. The employee must be able to remain in a stationary position 75% of the time. The employee in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operate a computer and office machinery such as a calculator, keyboard, copy machine, and printer. Frequently moves boxes with equipment weighing up to 25lbs across the building and/or to other offsite buildings for various project needs.
Required Education and Experience:
- High School Diploma Required
- 1-3 years of experience
Qualifications:
- Intermediate-level MS Office
- Has an aptitude for reviewing large amounts of data while maintaining an attention to detail.
- Possesses an understanding of phishing/social engineering vectors and methods.
- Familiar with using Splunk.
- MS Project, MS Visio, and other BPMN tools
- 1+ years as a Business Analyst, with increasing responsibilities
- Ability to multi-task
- Strong analytical skills and attention to detail
- Excellent time management and ability to prioritize competing tasks
- Ability to communicate with all levels of the organization
AAP/EEO Statement:
3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.