CGS Federal (Contact Government Services) is hiring: Business Analyst in Annisto

CGS Federal (Contact Government Services) is seeking experienced Business Analysts to support a large federal agency. This full-time role involves partnering with internal and external stakeholders to identify new business opportunities and define functional requirements.

Responsibilities include:

1. Developing documentation such as briefings, agendas, training materials, and demonstration sessions.
2. Analyzing business and functional requirements and translating them into process maps and system specifications.
3. Creating comprehensive documentation, including system diagrams, concepts of operations, and status reports.
4. Preparing high-level briefings and communication materials for various stakeholders.
5. Collaborating with the government and team members to improve service delivery and implement new technologies.
6. Evaluating program materials and proposing improvements.
7. Gathering information from subject matter experts to develop manuals, specifications, and process documents.
8. Developing expertise in Microsoft and Atlassian products to create accessible content.
9. Researching, outlining, writing, and editing content in collaboration with team members.
10. Developing multimedia content for maximum usability with a consistent voice.
11. Managing risks and communicating issues effectively.
12. Supporting continuous improvement initiatives and managing client expectations.
13. Identifying cross-team dependencies and fostering collaboration.
14. Enhancing customer satisfaction and building long-term client relationships.

Qualifications:

• U.S. Citizenship
• Bachelor's Degree in Computer Science or Engineering
• Successful completion of a Background Investigation and security clearance
• 7+ years of experience in business or systems analysis
• Experience with Agile and phase-based delivery methods, Jira, and other Agile tools
• Strong communication skills for technical and non-technical audiences
• Ability to work independently and in teams
• Attention to detail and interpersonal skills
• Familiarity with government projects and policies
• Experience interacting with senior leadership and government staff
• Management experience with client requirements and small teams

Preferred Qualifications:

• Experience supporting DHS HQ or other federal agencies
• Project tracking and reporting skills
• Knowledge of federal acquisition lifecycle, Business Intelligence, and Data Analytics
• Certifications such as PMP, ACP, CSM, SAFe, or CISM

Our Commitment:

CGS strives to simplify government processes by combining innovative technology with skilled personnel. We value honesty, professionalism, and quality, offering comprehensive benefits including health, dental, vision, life insurance, 401k, and paid time off.

We are an Equal Opportunity Employer and encourage candidates of all backgrounds to apply.