Travelers is hiring: Business Analyst (Business Insurance) in Hartford

Overview

Business Analyst (Business Insurance) at Travelers. Join to apply for the Business Analyst role.

What Is the Opportunity?

Under general supervision, the Business Analyst is responsible for eliciting, analyzing, specifying and validating business and solution requirements to meet business needs. Work with a diverse stakeholder group, identify areas of contention and create a shared understanding between the customer community and the solution delivery team while maintaining alignment with Business and IT Strategies. May transition to unfamiliar business and systems domains with minimal guidance. This role typically does not lead others but may act as a team lead on small to medium sized initiatives and provide limited coaching to less experienced analysts.

What Will You Do?

• Responsible for the success of the Requirements Definition Process for assigned work with general supervision.
• Elicit, analyze, specify and communicate business, system and implementation requirements.
• Ensure requirements are unambiguous and understandable by business users and solution delivery teams.
• Prioritize requirements based on business value, risks and constraints.
• Communicate conflicts to project leads and assist with conflict resolution.
• Ensure requirements are understood and approved by stakeholders.
• Manage requirement traceability and changes throughout the project lifecycle.
• Ensure test strategy and test plans cover requirements; assist in defect resolution.
• Measure and track the quality of business analysis work.
• Develop requirements work plans with project leads; identify task dependencies, estimates and resource needs; support risk and change management.
• Identify and articulate business objectives and value; influence consensus among stakeholders.
• Verify and validate requirements; ensure they support business value and stakeholder needs.
• Continuously improve requirements techniques and processes.
• Support multiple initiatives simultaneously.
• Perform other responsibilities as assigned.

Ideal Candidate

• Three years of experience in Business Systems or equivalent preferred.
• P&C products/systems experience preferred.
• Bachelor's degree in Business, MIS, or related field preferred.
• Analytical Thinking (Intermediate)
• Facilitation (Intermediate)
• Communication (Intermediate)
• Teamwork (Intermediate)
• Relationship Management (Intermediate)
• Business Perspective (Intermediate)
• Technology (Basic)
• Conflict Management (Basic)
• Change Management / Resilience (Intermediate)
• Risk Taking (Basic)

Must Have

• One year of experience in Business Systems or equivalent required.
• High school diploma or equivalent required.

What Is in It for You?

• Health Insurance coverage for employees and eligible family members from day one.
• Retirement: 401(k) match up to 5% of eligible pay; Paying it Forward Savings Program; Pension Plan funded by Travelers.
• Paid Time Off: Minimum 20 days PTO plus nine paid holidays.
• Wellness Program: Comprehensive wellness resources and mental health support.
• Volunteer Encouragement: Matching Gift and Volunteer Rewards program.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and acknowledge the benefits of diverse perspectives. In accordance with local law, candidates in Colorado are not required to disclose dates of attendance or graduation. For questions about physical requirements, please email us. Travelers reserves the right to adjust the level of the role. For benefits details, see our life at Travelers page.