Comtello is hiring: Eligibility Business Analyst in Jackson

We have a 5 year, 100% onsite, Eligibility Business Analyst contract in Mississippi. The anticipated start is July 1, 2025.

The Eligibility Business Analyst evaluates current business processes and identifies potential areas for improvement. The Eligibility Business Analyst facilitates meetings among internal/external teams, develops business requirements, refines user stories, assists with project planning, executes testing and communicates with the development teams to ensure products meet business and customer needs.

Job Responsibilities Include

• Gather and analyze data to identify specific business opportunities
• Convert business requirements into smaller user stories
• Write clear and well-structured business requirements
• Communicate and validate requirements with relevant stakeholders
• Collaborate with various teams to manage the backlog
• Update and maintain requirements and documentation traceability
• Assist with product requirement testing and monitoring reported defects
• Test and evaluate business processes to recommend improvements
• Create reports, dashboards and visualizations to help others understand business performance
• Analyze process deficiencies and bottlenecks to make improvements
• Execute well-thought-out solutions and plans to improve product efficiencies
• Assist with project management responsibilities
• Identify automation opportunities
  
  

The Eligibility Business Analyst Should Possess

• Great analytical, critical thinking and creative problem-solving skills
• Superior presentation and negotiation skills
• Strong management and organizational skills to handle multiple projects and deadlines
• Strong working knowledge of overall Microsoft suite applications
• High degree of attention to details and focus on quality
• Adaptable and capable of working in fast-paced environments
• Experience in generating process documentation and reports
• Experience in analyzing data to draw business-relevant conclusions
• Demonstrated project management software skills, including planning, organizing, and managing resources
• Understanding of software development life cycle (SDLC) processes
• Strong written and verbal communication skills, including technical writing skills, with an ability to translate data into actionable insights
  
  

Minimum Qualifications

• Bachelor’s degree or higher in Business Analysis, Business Administration, Finance, Information Technology, Computer Science, or related field
• Two or more years of experience in a Business/Systems Analyst or Quality Assurance role
• Proven experience with business and technical requirements analysis, verification, and methodology development, deriving requirements and testing
  
  

Desirable Qualifications

• Knowledge of Medicaid, SNAP, TANF and other such government programs
• Knowledge of a variety of hardware, software, programming languages and platforms, and operating systems is a plus.
• Experience writing SQL queries
• Knowledge of current IT terminologies, technologies and software development methodologies is a plus.
  
  

Minimum Application Requirements

Your application will be disqualified if you do not meet all these minimum application requirements.

• Must meet or exceed the Minimum Qualifications.
• Must be a current resident of the United States.
• Must have current work authorization for the United States.
• Must be a direct hire.
  
  

Make sure to check your junk/spam folders as we will use email to reach out to you.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Contract

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  IT Services and IT Consulting

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