Dental Assistant Job at Fenway Health in Boston

Description

Under the direction of the Dental Assistant Supervisor, the Dental Assistant is responsible for assisting the dentists, dental residents, and dental hygienists in the direct provision of primary care dental services to patients of the center. The Dental Assistant is also responsible for sterilization, preparation, chair side assisting, inventory control of dental instruments and supplies. The Dental Assistant will also be required to perform administrative tasks as designated by the Dental Administrative Supervisor.

Representative Duties:

1. Performs duties which assist the dentist(s) and hygienist in the care and treatment of patients

• Assists patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the dentist or dental hygienist
• Serves as dentist's or dental hygienist's chair-side assistant
• Prepares operatory for patient treatment as per Dental Department protocols and the dentist's or dental hygienist's directions
• Performs independent procedures as delegated and directed by the dentist in accordance with state regulation and law and Dental Department directive and protocol
• Maintains Dental Department equipment in accordance with manufacturer's directions and Dental Department policy and protocol
• Maintains all Dental Department areas in compliance with Dental Department directives and protocols as well as center policies and procedures relative to infection control, exposure control and safety issues
• Responsible for sterilization of instruments, cleaning and routine maintenance of equipment and work areas
• Maintains inventory of supplies and materials, ensuring thorough and accurate documentation
• Performs lab work including custom trays, whitening trays, etc.
• Performs clerical functions to maintain patient charts and schedule treatment
• Checks for expired materials in assigned rooms

Assist with front-end operations when needed

• Greet clients professionally and warmly
• Answer phone calls cheerfully and professionally
• Maintain patient confidentiality and behave appropriately in a high-visibility role
• Perform reception duties efficiently and courteously
• Follow policies for appointment scheduling, patient registration, and front desk operations

Meet agency participatory expectations

• Adhere to all agency and departmental policies and procedures
• Participate in quality assessment and improvement activities
• Maintain confidentiality and safety standards
• Attend meetings, trainings, and maintain professional competence
• Serve on agency committees and professional organizations when requested

Perform other related duties as required

Requirements

• High school diploma or GED
• Current Massachusetts Dental Assisting License
• Current CPR (BLS) certification
• Radiology certification
• Effective team collaboration skills
• Strong communication skills
• Ability to multitask and prioritize effectively
• Ability to work harmoniously with diverse populations
• Commitment to anti-racism and promoting diversity and inclusion

Preferred Qualifications:

• Completion of an accredited dental assisting course
• Knowledge of Epic software
• Administrative and clerical skills
• Willingness to learn

Working Conditions and Physical Effort

• Exposure to extreme temperatures, odors, and loud noises
• Moderate physical activity, including lifting up to 15-20 pounds and standing/walking most of the day
• Work with blood and blood-borne pathogens requiring OSHA training
• Potential exposure to hazardous materials requiring safety precautions and protective equipment

This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.

We offer competitive salaries and benefits, including medical and dental insurance, retirement plans, paid holidays, vacation, and more.

Note: LGBTQIA+ persons, BIPOC, and other underrepresented communities are strongly encouraged to apply.

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