Dental Assistant Job at Western Dental & Orthodontics in Columbus

Overview

Join to apply for the Dental Assistant role at Western Dental & Orthodontics.

Responsibilities

• Provide exceptional customer service, with excellent chair-side manner, by making the patient the #1 priority.


• Be present, engaged and ready to work at all assigned shift times.


• Take direction from the doctor and/or hygienist(s), assist them with all dental procedures, and anticipate their needs.


• Take, develop and mount accurate, high-quality radiographs.


• Review patient charts prior to doctor arrival, log appropriate patient data and health history during the exam and treatment, as well as transcribe the doctor’s notes.


• Clean, sterilize and prepare the equipment and operatory, per the organization’s procedures and guidelines, prior to a patient’s appointment.


• Perform efficient and accurate procedures to help maintain the schedule and patient flow.


• Educate the patients and address their questions and/or concerns.


• Demonstrate good teamwork to deliver an extraordinary experience for every patient.


• Partner with the doctors, hygienists, Operations Leaders and support staff to maintain excellent patient service and integrity within the organization.


• Assist the front office staff in scheduling patients’ follow up visits, as well as tracking the incoming and outgoing lab cases, to ensure quality and timely products.


• When assigned by the Operations Leader, monitor the level of dental supplies and order using approved formulary.


• Promote and market Sonrava supported practices services and retail products.


• Complete checklists as assigned and participate in daily huddles to ensure that every single day flows smoothly.


• Maintain patient confidentiality through HIPAA compliance.


• Follow the organization’s safety policies and procedures through OSHA compliance and BBP (Blood-borne Pathogens) federal regulations.


• Complete all Learning Management System requirements.

Qualifications

Education/Certification

• Minimum of high school diploma or equivalent required


• Current radiography certification required


• Dental Assistant certification, as required by state, or ability to become certified


• Current certification in Cardiopulmonary Resuscitation (CPR) preferred


• Current certification to monitor Nitrous Oxide/Oxygen Analgesia preferred


• Maintain annual OSHA, HIPAA and Infection Control training

Skills and Abilities

• Experience in a professional environment with direct patient contact preferred


• Excellent positive attitude and customer service skills


• Professionalism and integrity in all aspects of the job, including image and both verbal and written communication skills


• Possess exceptional interpersonal and relationship building skills, including conflict resolution skills


• Strong organization, planning and analytical skills


• Ability to multi-task and remain calm in a rapidly changing environment


• Computer proficiency and the ability to learn new programs as required

Work Environment and Conditions

• Overtime required as approved by Operations Leader


• Travel as needed for training and to perform job functions


• Safety procedures and personal protective equipment required to minimize the risks from radiographs and blood-borne pathogens


• Potential of prolonged sitting and standing

Seniority level

• Associate

Employment type

• Full-time

Job function

• Health Care Provider

Industries

• Wellness and Fitness Services, Medical Practices, and Hospitals and Health Care