Wolfe Eye Clinic
Call Center Agent Job at Wolfe Eye Clinic in Marshalltown
Wolfe Eye Clinic, Marshalltown, IA, US, 50158
Job Details
Job Location
Marshalltown - Marshalltown, IA
Position Type
Full Time
Travel Percentage
Minimal
Job Category
Health Care
Description
Call Center Agent
Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing medical and surgical vision care services throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a full-time Call Center Agent on-site in our Marshalltown office.
Schedule:
Previous experience in a call center or medical office required.
If you are interested in being part of a quality-driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, and benefits (health and dental, 401k, paid time off, etc.), please apply.
EOE
Job Location
Marshalltown - Marshalltown, IA
Position Type
Full Time
Travel Percentage
Minimal
Job Category
Health Care
Description
Call Center Agent
Join the TEAM that generations of Iowans have trusted to provide a higher standard of eye-care excellence! In medical practice since 1919, Wolfe Eye Clinic is a multi-specialty clinic providing medical and surgical vision care services throughout Iowa. At Wolfe Eye Clinic, we create Better Vision for a Better Life.
We have an immediate opening for a full-time Call Center Agent on-site in our Marshalltown office.
Schedule:
- Monday - Friday
- 8:00 am - 5:00 pm
- Answering telephone calls in a clear professional manner.
- Directing telephone calls accordingly.
- Making, canceling, and rescheduling patient appointments.
- Gathering, verifying, and entering demographic information.
- Making outbound calls as needed.
- Maintaining patient records according to HIPAA guidelines.
- Effectively interacting with co-workers, physicians, and patients.
- Performing other duties as needed.
- Ability to demonstrate strong patient service skills.
- Ability to effectively enter information into a variety of computer programs.
- Ability to portray a professional attitude and appearance.
- Ability to demonstrate strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Ability to thrive in a fast pace, high-call volume environment.
- Ability to work M-F between the hours of 8:00 AM and 5:00 PM
Previous experience in a call center or medical office required.
If you are interested in being part of a quality-driven organization while receiving a competitive wage, daytime work hours, M-F work schedule, and benefits (health and dental, 401k, paid time off, etc.), please apply.
EOE