Call Center Agent - Full Time (Onsite) Job at Heritage Federal Credit Union in N
Heritage Federal Credit Union, Newburgh, IN, United States, 47629
Overview
Call Center Agent - Full Time (Onsite) role at Heritage Federal Credit Union. Start your career with Heritage Federal Credit Union. Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. We are seeking a Call Center Agent to join our team.
What You’ll Do
- Promptly resolving members' questions or concerns with professional solutions.
- Effectively communicate with credit union members and personnel.
- Perform basic assigned information center functions associated with the position.
- Accurately perform duties with established policies and procedures.
- Responsible for other related duties as required or assigned.
Qualifications / Experience Required
- High school graduate or equivalent.
- One to three years of previous or similar experience in customer service or related field.
- Excellent communication skills, oral and written.
- Accurate and efficient typing skills.
- Ability to work basic computer functions and applications.
- Professional phone etiquette skills.
Starting Pay
Starting Pay: $18.01/hour
Schedule
Enjoy a work schedule free from nights and Sundays. Plus, premium pay for Saturdays.
About Heritage Federal Credit Union
Heritage Federal Credit Union is a full-service financial institution with over $1 billion in assets and serves more than 65,000+ members in Indiana, Kentucky, and Illinois. As a nonprofit, credit unions provide low-cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to local communities through donations, sponsorships, and volunteerism. More information can be located at heritagefederal.org.
EOE
Job Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Other
- Industries: Banking