Harley Exteriors, Inc. is hiring: Call Center - Bothell in Bothell

50% off basic window installation AND 0 payments, 0 interest until 2026!

Call Center

Full Time position in 22122 20th Ave SE Bothell , 98011

Job description

Join our team at our company headquarters in Bothell! We're seeking Call Center Agents to add to our inside sales center. We are a leader in the window industry and looking for like-minded individuals to join our growing organization. Harley Exteriors is an award winning with the Angi super service award for 11 years in a row. We are constantly growing and looking for new talent to add to our already amazing team.

$18 Hourly Pay PLUS an uncapped bonus averaging $650 to $1100.

This role will take place in-office at our headquarters in Bothell, Wa. We provide 3 weeks paid training to you started in this role. Ability to work evenings and weekends is required.

The Role - What you'll be Doing

• Meet or exceed incentive-based goals by converting inbound and outbound customer phone calls to appointments by using the company-prescribed script and methodology.
• Actively make outbound phone calls to customers that have expressed interest in replacement windows, entry doors, and maintenance-free gutters. A successful Agent sells the value of scheduling an in-home consultation with a goal of converting the call to an appointment with our sales team.
• Intermittently field inbound phone calls to schedule appointments.
• Navigate in multiple web-based computer systems while scheduling appointments and fielding/conducting phone calls.
• Meet regularly with coaches and direct supervisor to provide and receive feedback on job performance.

What you'll bring - The Person

• High school or equivalent experience.
• Inside sales and/or Call Center experience preferred.
• Strong computer skills, and preferred experience with Google Chrome.
• Able to multitask.
• Self-motivated to achieve goals around number of calls and appointments scheduled.
• Excellent Communication skills, both verbally and in writing.
• Able to work non-traditional hours, including evenings and weekends.

Benefits

• Health, Dental, Vision, and life insurance.
• Sales Contests.
• PTO and paid holidays.
• Vacations.
• Great Company Culture.

Job Type: Full-time

Pay: $18.00 - $30.00 per hour

Expected hours: 40 per week

Shift:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

• Day shift
• Evening shift

Ability to Relocate:

• Bothell, WA 98021: Relocate before starting work (Required)

Work Location: In person

Apply for Call Center

Email your resume to: admin@harleyexteriors.com OR call 425-527-0076 to schedule an interview.