Call Center Representative Job at TEKsystems in Melville

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TEKsystems is currently hiring for several Call Center Representatives in the Melville, NY area.

Must Have:

• 1 year of Customer Service call center experience or 1 year of medical receptionist experience answering inbound calls
• 1 year of experience updating software databases
• Typing speed of 6000 KSPH or about 35 WPM

Job Responsibilities:

• Set appointments via inbound/outbound calls; heavy call volume at times
• Update patient demographics and pre-register in EPIC (training provided)
• Accurately capture, enter, and report data to management
• Ensure timely service delivery and meet key performance indicators
• Report discrepancies and suggest improvements to supervisors
• Work on special projects as needed

Additional Skills & Qualifications:

• Excellent computer and typing skills
• High School diploma or equivalent
• Good oral, listening, and written communication skills
• Ability to multitask and work independently
• High attention to detail and organizational skills
• Strong analytical and problem-solving abilities
• Team player

Pay and Benefits:

The salary range is $45,425 - $49,375 annually.

Benefits include medical, dental, vision, 401K, life insurance, tuition reimbursement, and paid time off.

Workplace Type: Fully onsite in Melville, NY

Application Deadline: July 17, 2025

About TEKsystems: TEKsystems is a leader in technology and talent services, working with over 6,000 clients including 80% of the Fortune 500. We are committed to diversity and equal opportunity employment.

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