Call Center Supervisor Job at Esler Companies | Renewal by Andersen in Northboro
Esler Companies | Renewal by Andersen, Northborough, MA, United States, 01532
Join to apply for the Call Center Supervisor role at Esler Companies | Renewal by Andersen
1 day ago Be among the first 25 applicants
Join to apply for the Call Center Supervisor role at Esler Companies | Renewal by Andersen
Overview
We’re looking for a Call Center Supervisor to join our Inside Sales team!
As a
Overview
We’re looking for a Call Center Supervisor to join our Inside Sales team!
As a Call Center Supervisor for Esler Companies - Renewal by Andersen you will work hands on with a team of Inside Sales Reps. You will provide coaching and guidance on scheduling appointments with homeowners who are interested in our industry leading products and services.
With weekly and monthly bonuses our supervisors earn an average of $80,000-$100,000 yearly. Not only do we offer great benefits and incentives, but we can build a schedule that suits your life and guarantee those hours every week! We also offer company outings, contests, profit sharing, paid volunteer time, 3:1 charitable match, tuition reimbursement, and more!
Responsibilities
- Hands-on and in-the-moment assistance with appointment scheduling.
- Coaching, encouraging and guiding teammates to meet activity goals and metrics.
- Encourage teammates to recognize selling opportunities and buying clues by delivering our methodology.
- Perform moderate-level supervisory work coordinating the operations of an Inside Sales team.
- Working on a team of dedicated supervisors.
- Deliver exceptional customer service by actively listening to customer needs, providing tailored solutions, and maintaining positive communication, while skillfully overcoming objections by addressing concerns, offering alternative options, and reinforcing the value of our service.
- This is an in-person position.
- Previous Inside Sales or Call Center Supervisor experience.
- A drive to meet metrics and lead a team.
- Ability to give and accept constructive feedback.
- A proven track record of closing sales.
- Excellent oral and written communication skills.
- Ability to work in a fast-paced environment while multitasking.
- Strong interpersonal skills, including empathetic listening and warm communication style.
- Medical, Dental, and Vision Insurance
- Teammate Assistance Plan
- Tuition Reimbursement
- 401k with 50% match up to 6% of your annual pay
- Paid Time Off
- Company Paid Holidays
- Paid Volunteer Time
- And more!
We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents.
THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY
Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different—and better—window-replacement experience.
Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas.
We are a proud equal-opportunity employer.
We are committed to fair hiring practices and to creating a welcoming environment for all team members.
Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates.
Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time.
Pay Range
USD $80,000.00 - USD $100,000.00 /Hr.
Seniority level
Seniority level
Not Applicable
Employment type
Employment type
Full-time
Job function
Job function
OtherIndustries
Wholesale Building Materials
Referrals increase your chances of interviewing at Esler Companies | Renewal by Andersen by 2x
Sign in to set job alerts for “Call Center Supervisor” roles.
Auburn, MA $120,000.00-$140,000.00 1 year ago
Massachusetts, United States $257,000.00-$385,000.00 1 day ago
Boxborough, MA $85,000.00-$95,000.00 2 weeks ago
Needham, MA $162,000.00-$188,000.00 2 weeks ago
Massachusetts, United States $153,800.00-$210,650.00 1 month ago
Director, Customer Success - Onboarding & Adoption
Massachusetts, United States $209,000.00-$313,000.00 2 weeks ago
Customer Service & E-Commerce Supervisor - Full Time
Walpole, MA $92,600.00-$130,000.00 2 weeks ago
Customer Service & E-Commerce Supervisor - Part Time
North Grafton, MA $30.00-$41.40 1 week ago
Customer Service & E-Commerce Supervisor - Full Time
Customer Service & E-Commerce Supervisor - Full Time
Experienced Service Manager Import Dealership Needed
Field Service Manager - North America - Massachusetts
Massachusetts, United States $110,000.00-$125,000.00 1 week ago
New Braintree, MA $65,000.00-$85,000.00 1 week ago
Customer Service & E-Commerce Supervisor - Full Time
Massachusetts, United States $110,000.00-$125,000.00 1 day ago
Assistant Service Manager - Framingham, MA
Auburn, MA $110,000.00-$125,000.00 16 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr