Great Day Improvements is hiring: Call Center Representative in Rancho Cordova

Overview

K-Designers Home Remodeling Leader - Call Center Representative (Evening Shift)

Are you looking for the opportunity to earn full-time pay in just part-time hours? Join a rapidly growing, industry-leading organization that is part of a Billion Dollar/year company with growth opportunities.

Total Potential Income of $40,000 to $70,000+ annually!

Spiffs, cash bonuses, and more incentives are available.

Flexible part-time opportunities to fit AM or PM schedules.

Part-time positions available now, with full-time potential for top performers.

Opportunities for advancement. K-Designers promotes from within.

You will be speaking with people and setting appointments, sending our sales reps out to provide homeowners with estimates for home improvement services and in-home demonstrations.

Great people skills and a positive attitude are essential to succeed here.

You must work well with others, have good phone etiquette, and be dependable. Access to world-class training is provided.

Responsibilities

• Setting appointments - inbound/outbound calls
• Provide an exceptional customer experience with each call
• Accurate customer information entry into our database to set each appointment
• Make outbound calls to potential customers as necessary for various follow-up initiatives
• Additional administrative duties as required

Qualifications

• 1-3 years' experience working in a call center/customer care environment (preferred)
• Excellent customer service, both written and verbal
• Excellent typing and grammar skills
• Process focused - structure and consistency are key
• Great attention to detail and strong project management skills
• The ability to successfully work as part of a team and autonomously
• Appointments Plus/CRM knowledge is a plus

Job Type

• Part-time

Work Location

• Onsite in our corporate office

All hires are contingent on background checks and drug screen.

K-Designers is an Equal Employment Opportunity Employer.