Sanford Health is hiring: RN Call Center in Fargo

Overview

Join to apply for the RN Call Center role at Sanford Health.

Facility: Sanford Broadway Med Ctr

Location: Fargo, ND

Address: 801 Broadway N, Fargo, ND 58102, USA

Shift: Varies

Job Schedule: Flex

Weekly Hours: 24.00

Starting Rate: $32.00 - $48.00

Pay Info: experience credit added to wage

Sanford Health is an EEO/AA Employer M/F/Disability/Vet. An accommodation for the online application can be requested by calling 1-877-673-0854 or emailing talent@sanfordhealth.org. Sanford Health has a Drug Free Workplace Policy; a drug screen and pre-employment background screening are required for offers.

Job Summary

Responsible for providing telehealth services involving all ages of patients. This includes telephone triage; health information and education; and physician and service referral and other specialty access lines using established protocols, approved references, and specific medical resources. Demonstrates knowledge in decision-making for a diverse client population with a wide range of problems and acuity. Performs effectively in answering caller inquiries and crisis intervention following established protocols with appropriate communication and documentation. Performs ongoing, systematic assessment and data collection, focusing on physiological, psychological and cognitive status. Provides educational and resource referrals based on patient needs. Instructs patients in an articulate and professional manner based on expressed needs and available resources. Demonstrates awareness of legal issues in all aspects of telephone triage. Documents health information accurately.

Qualifications

• Bachelor’s Degree in nursing preferred. Graduate from an accredited nursing program preferred, including AACN, ACEN, or NLN CNEA.
• Currently holds an unencumbered RN license with the State Board of Nursing or multistate licensure if in an NLC state.
• Nurses performing nursing practice over the telephone must be licensed in the states where the patients reside; additional state licensure may be required within 30 days of employment.
• Needs and maintains Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), and Pediatric Advanced Life Support (PALS). Maintains additional department-specific competencies and certifications as required.

Benefits

Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Benefits may include health, dental, vision, life insurance, a 401(k) retirement plan, work/life balance support, and generous paid time off. For more information about Total Rewards, visit sanfordcareers.com/benefits.

Referrals increase your chances of interviewing at Sanford Health. Sanford is an EEO/AA Employer M/F/Disability/Vet.

Job Functions & Industries

• Job Function: Nursing
• Industries: Hospitals and Health Care

Additional Notices

Sanford has a Drug Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening.