Call Center Representative Job at Energy Vault in San Juan

• Interacts with customers via telephone, email and online chat to provide support and information on products or services

• Respond to incoming calls and messages in a timely manner

• Identify customer questions, complaints, concerns and overall needs and redirect to appropriate staff

• Generate leads for sales team by screening callers and identifying potential sales opportunities

• Meet or exceed call quotas and sales assist quotas, both personally and as a team

• Follow all communication procedures, policies and guidelines during every customer interaction

• Other duties as assigned

Requirements

• Excellent verbal and written communication skills

• Ability to multitask

• Proficient computer skills

• Ability to work in a fast paced environment

• Working in a team environment

Benefits

• Paid Time Off
  
• ProSolar will contribute 50% of healthcare premiums for employee
  

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