Mercy

Patient Service Agent - Call Center - Mercy Technical Services Job at Mercy in S

Mercy, St. Louis, MO, United States, 63146

Patient Service Agent - Call Center - South Primary Care

Overview

Responsible for scheduling patient appointments and taking patient messages. Providing general information regarding visit instructions and expectations. Maintain a calm, pleasant, professional attitude. Delivers excellent customer service using exceptional telephone etiquette.

Qualifications

Education: High School Diploma or Equivalent
Experience: Customer Service experience
Other Skills and Knowledge: Basic computer skills, Data Entry

Preferred Qualifications

Professional, courteous, and compassionate attitude; ability to multi-task; type 60 wpm
Physical requirements: ability to push, pull, and/or lift 50 lbs on a regular basis
Position requires prolonged standing and walking during each shift
Ability to grip, reach, bend, kneel, twist, and squat to perform duties

We Offer Great Benefits

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

What Makes You a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO

EEO/AA/Minorities/Females/Disabled/Veterans

Job Details

Seniority level: Entry level
Employment type: Full-time
Job function: Health Care Provider
Industries: Hospitals and Health Care

Referrals increase your chances of interviewing at Mercy by 2x.

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