Luxury Bath Technologies Corporate
Luxury Bath Technologies Corporate is hiring: Call Center Manager in Port Huron
Luxury Bath Technologies Corporate, Port Huron, MI, US, 48061
Call Center Manager Port Huron, MI
Join a Growing Leader in Bath Remodeling & Accessibility Solutions
At Mobility Remodelers, were redefining what bath remodeling meansbringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, weve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.
Were currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where youll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.
What Youll Do:
We offer a competitive salary plus performance-based bonuses, along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.
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Join a Growing Leader in Bath Remodeling & Accessibility Solutions
At Mobility Remodelers, were redefining what bath remodeling meansbringing stylish, affordable, and low-maintenance solutions to homeowners, businesses, and individuals with accessibility needs. Born from a desire to raise industry standards, weve earned a reputation for unmatched quality and workmanship across our full line of acrylic bath and shower systems.
Were currently seeking an experienced Call Center Manager to lead our inside sales and scheduling team in Port Huron, MI. This is a key leadership role where youll help drive our continued growth, develop a high-performing team, and ensure outstanding service and efficiency in every customer interaction.
What Youll Do:
- Oversee daily call center operations, ensuring smooth scheduling and high-quality customer interactions
- Recruit, hire, train, and coach a team of Call Center Representatives
- Manage inbound and outbound calls with a focus on service and sales
- Coordinate with our sales team to optimize appointment setting and territory coverage
- Monitor performance metrics and drive results to meet weekly and monthly targets
- Handle escalated customer issues with professionalism and poise
- Proven leadership experience in a call center or customer service environment
- Strong communication, problem-solving, and organizational skills
- Ability to thrive in a fast-paced setting and lead by example
- Proficiency with CRM and scheduling tools
- Availability to work evenings and weekends as needed
We offer a competitive salary plus performance-based bonuses, along with the opportunity to make a meaningful impact in a growing company with a mission-driven culture.
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89RqJkcBNc
#J-18808-Ljbffr