Medical Call Center Representative Job at Advanced Ear, Nose, Throat & Allergy i

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

For over 20 years, Advanced Ear, Nose, Throat and Allergy has provided top-notch otolaryngological care to the Atlanta community. In an effort to meet the needs of our patients, we are seeking a compassionate individual to assist with incoming patient phone calls throughout the day, helping to deliver a high level of service to the people entrusting us with their care. This person will be expected to answer all incoming calls promptly and courteously. As the first point of contact for many people calling in, it is important that this person have excellent customer service skills. If you think you would be a good fit, please apply!

Responsibilities:

• Answer multi-Line phone
• Patient registration
• Schedule appointments
• Respond to general inquiries
• Escalate patient issues appropriately
• Represent the business in a positive and professional manner
• Protect patient confidentiality
• Cover front desk as needed
• Other duties as needed
  
  

• High School Diploma or equivalent
• Customer Service Skills
• Attention to detail
• High level of accuracy
• Microsoft Office
• Reliable Transportation
• EMR experience a plus
• Previous medical experience a plus
  
  

• Basic health insurance premium paid for employee in full after 2 full months of employment
• Dental and vision insurance options
• Paid holidays
• PTO (accrual basis)
• 401k, LTD, and life insurance options

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

• Industries

  IT Services and IT Consulting

Referrals increase your chances of interviewing at Advanced Ear, Nose, Throat & Allergy by 2x

Sign in to set job alerts for “Call Center Representative” roles.

Atlanta, GA $64,000.00-$71,000.00 1 week ago

Airline Customer Service Representative in ATL Airport - $18.50/hr

Customer Service Representative - State Farm Agent Team Member

Atlanta, GA $45,000.00-$65,000.00 5 months ago

Customer Experience Representative (Norcross, GA)

Customer Relations Representative - State Farm Agent Team Member

Atlanta, GA $65,000.00-$95,000.00 5 months ago

Client Experience Coordinator (Long-Term Temporary Assignment - Atlanta

Customer Service Representative - State Farm Agent Team Member

Morrow, GA $35,000.00-$55,000.00 6 months ago

Customer Relations Representative - State Farm Agent Team Member

Morrow, GA $60,000.00-$100,000.00 6 months ago

Customer Care Specialist I - Payment Support

Work at Home Customer Service Agent (Full-Time & Part-Time) (GA)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.