Bath Planet is hiring: Confirmation Call Center Manager in Toms River
Bath Planet, Toms River, NJ, United States, 08757
Confirmation Call Center Manager
Creating a fresh solution to bath remodeling, Bath Planet offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers, and consumers with accessibility needs. We were created to meet the needs of consumers dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions, extending that level of quality into all our products.
America’s number one growing acrylic bath company, Bath Planet, is looking to hire an experienced Confirmation Call Center Manager at our Brick, NJ office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.
We offer an excellent compensation package for this position, including a salary and bonus opportunities.
Job duties include:
- Schedule and confirm appointments
- Hire, train, and manage Call Center Representatives
- Answer inbound calls and make outbound calls, including AI integration
- Provide customer service
- Manage sales reps' schedules
- Achieve weekly and monthly quotas