Social Worker Job at Community Hospice in Jacksonville

Posted Tuesday, August 26, 2025 at 4:00 AM

Awarded Best Quality of Care — Once Again!

Behind every award is a story, and ours is written every day by more than 900 dedicated employees and hundreds of compassionate volunteers who walk alongside patients and families when they need us most.

At Community Hospice & Palliative Care, we’re honored to once again be recognized with the Hospice Honors award, a testament not just to our clinical excellence, but to the compassion we bring to every bedside, every home, every conversation. Every day, we serve approximately 1,500 patients living with advanced illness, wherever they call home, be it a private residence, a long-term care or assisted living facility, a hospital, or in one of ournine inpatient care centers.

We’re here to improve quality of life, to ease pain and lift burdens, and to be the Compassionate Guide that families need when time matters most. And most importantly, as the only non-profit hospice provider in the region, we never turn anyone away due to an inability to pay.

Position Summary

This Social Worker as a member of the Interdisciplinary Group (IDG), provides medical social services and support to patients and their families. The social worker will provide all psychosocial interventions and referrals, assessments, supportive counseling, networking, and resource procurement. Job duties are performed with awareness and respect of the patient’s developmental stage, patient rights, and patient and family personal, cultural, and spiritual beliefs, according to specific program guidelines. Contributes to the smooth functioning of services, and advocates for patient/family needs with the team and community at large.

Essential Functions

• Conduct psychosocial assessments addressing emotional, mental health, and environmental needs.
• Provide therapeutic services including short-term counseling, crisis intervention, and bereavement support.
• Assist with advance directives, funeral planning, and resource referrals.
• Identify and coordinate access to internal and external resources.
• Participate in Interdisciplinary Group (IDG) meetings and contribute to care planning.
• Advocate for patient/family rights and support self-determination.
• Evaluate response to psychosocial interventions and document outcomes.
• Educate patients, families, and caregivers on psychosocial topics and coping strategies.
• Maintain timely and accurate documentation according to policy.
• Adhere to ethical and professional standards per NASW guidelines.
• Participate in on-call rotation and respond to urgent needs as required.
• Attend and contribute to internal and community-based meetings or trainings.
• Maintain confidentiality and comply with HIPAA regulations.
• Perform other duties as assigned within the scope of practice.

Knowledge and Critical Skills

• Knowledge of psychosocial assessment, counseling, and case management techniques.
• Familiarity with end-of-life care, grief, and bereavement support practices.
• Understanding of cultural, spiritual, and developmental diversity in care.
• Strong communication, documentation, and interpersonal skills.
• Ability to navigate sensitive conversations regarding goals of care and transitions.
• Competence in interdisciplinary collaboration and ethical decision-making.
• Proficiency in basic computer and electronic record systems.

• Minimum of 3 years of direct service experience in a healthcare or social services setting.
• Experience in individual and group counseling and case management required.
• Prior work with patients and families facing terminal illness preferred.

• Valid Florida driver’s license and active automobile insurance required.

• Master’s Degree in Social Work from an accredited school required.

• Medical clearance for communicable diseases required prior to patient contact.
• Up-to-date immunizations including TB, Hepatitis, and Flu required.
• Must follow NASW Standards of Practice for Palliative and End-of-Life Care.

This description is intended to describe the general nature and level of work performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions required of employees in this position. The organization reserves the right to modify or amend the duties of the position or to require that additional tasks be performed as organizational needs change. This description does not constitute a contract of employment, and employment with the organization is at-will, meaning either the employee or the organization may terminate the relationship at any time, with or without cause or notice.

Community Hospice & Palliative Care, including all of its subsidiaries and affiliated companies, is committed to complying with all applicable provisions of the Americans with Disabilities Act (ADA), as amended. We provide reasonable accommodations to qualified individuals with disabilities to ensure equal access to employment opportunities and the ability to perform the essential functions of a position. If you require an accommodation to complete the application process, interview, or perform the essential functions of a role, please contact Human Resources at humanresources@aliviacare.com .

We participate in E-Verify to confirm the employment eligibility of all newly hired employees.