DSN Group, Inc.
IT Support Specialist Job at DSN Group, Inc. in Chicago
DSN Group, Inc., Chicago, IL, US, 60290
Job Description
Job DescriptionCompany Description
We are seeking a Level 1 Support Tech to join our team! You will resolve computer- + user-related issues for our clients.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for users via phone, in person, or remote control/access
- Onboard new staff with hardware and software
- O365 is used extensively
Qualifications:
- Previous experience in IT, customer service, or other related fields
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.
Company Description
We are a locally based IT infrastructure support and solutions operation, providing services to Chicagoland clients. Delivering Solutions, IT operations and IT Support services. Serving small and mid-sized businesses, we deliver enterprise support and solutions designed for small business budgets.