Dobbs Defense Solutions, LLC
Dobbs Defense Solutions, LLC is hiring: IT Field Support Specialist in Columbia
Dobbs Defense Solutions, LLC, Columbia, MD, United States, 21046
Our Mission
At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.
Job Description
Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.
Duties
Qualifications
Required education and experience:
Required Clearance
Working Environment
Our Equal Employment Opportunity Policy
Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.
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At Dobbs Defense, wedeliver mission-centric IT, Cyber, and data analytics solutions for our government and commercial clients through the convergence of automation, innovation, training, and education. Delivering high-quality IT, cybersecurity, and data analytics solutions through proven and innovative methods is our vision.
Job Description
Dobbs Defense Solutions is seeking a IT Field Support Specialist to join our team. The specialist will conduct sites surveys; assesses and documents current site configuration and user requirements. The specialist will analyze existing requirements and prepare specifications for hardware acquisitions. The specialist will also prepare engineering plans and site installation Technical Design Packages.
Duties
- Develops hardware installations schedules
- Prepares drawings documenting configuration changes at each site
- Prepares site installation and test reports.
- Configures computers, communications devices and peripheral equipment.
- Trains site personnel in proper use of hardware.
- Builds specialized interconnecting cables.
- Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment.
- Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling.
- Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems.
- Updates technical drawings using AutoCAD software as needed
Qualifications
Required education and experience:
- High school/GED and 3-5 years of experience
- Highly skilled in installing, repairing and troubleshooting computer hardware andperipherals
- Well-versed in installing windows, software, applications, antivirus and patches
- Demonstrated ability to read and understand technical manuals and schematics
- Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
- Able to manage time and priorities effectively
- Able to work efficiently with minimal supervision
- DOD 8570 Level II Certification
- Proficient in working with end-users remotely
- Demonstrated expertise in Microsoft Windows 7 and 10
- Familiar with Active Directory security and policies
- Excellent analytical and problem-solving skills
- Outstanding communication skills to relate with team members and support workers
- Must be able to drive a company vehicle - In order to be considered for this position, you must have a validdriver’s license and an acceptable driving record
- Must be able to lift/carry 50 lbs. multiple times per shift
- Must be available to work an 8-hour shift between the hours of6am-and 6pm, as determined by management
Required Clearance
- TS/SCI
Working Environment
- Onsite
Our Equal Employment Opportunity Policy
Dobbs Defense Solutions is an Equal Opportunity Employer. We consider all qualified candidates for employment based on individual merit, job qualifications, and business needs. Employment decisions are made without regard to any status protected by applicable law. We are committed to fair and consistent practices in hiring, promotion, compensation, benefits, and all terms and conditions of employment.
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