Logo
Nesco Resource

IT Desktop Support Job at Nesco Resource in Hemlock

Nesco Resource, Hemlock, MI, United States, 48626

Save Job

Job Title: IT Desktop Support/Field Services Support

Location:

100% onsite - Hemlock, MI. M-F, 8am - 5pm. No OT expected

Interview Process:

One Round Video Panel Interview, Second Round possible if needed

Max bill rate:

***/hr

Requirements:

  • 1-2 years desktop support experience
  • Ability to work independently

Responsibilities:

  • Perform Active Directory Administration duties
  • Support corporate mobile devices (limited)
  • Work with cloud applications (Microsoft and third-party)
  • Troubleshoot Cisco VPN connectivity
  • Remediate and minimize anti-virus threats
  • Provide remote connection & utilization
  • Image and deploy MS workstations
  • Manage asset lifecycle
  • Support various browsers (Edge, Chrome, etc.)
  • Install & configure software and security patches
  • Install and troubleshoot printers and ink replacements
  • Support Mac OS and hardware (rarely)
  • Handle end-user equipment moves
  • Test, monitor, analyze, diagnose, and resolve performance and process issues
  • Collaborate with media, corporate events, and IT for meeting support
  • Troubleshoot issues and escalate as needed
  • Escort IT vendors as permitted
  • Manage documentation, onboarding, and conference room support
  • Adapt to changing priorities and handle confidential information
  • Provide remote and onsite support, including smart hands tasks

Experience/Education:

  • High school diploma minimum; Associate's degree preferred
  • Experience with computer/server/network hardware beyond imaging/deployment
  • Proficient in time management and task prioritization
  • Excellent communication and interpersonal skills
  • Strong organization and planning skills
  • Self-starter, team player, motivator

Compensation & Benefits:

Pay range: ***/hour - ***/hour (expected range, may vary)

Benefits include Medical, Vision, Dental, 401K, EAP, and more through Nesco Resource

Equal Opportunity Statement:

Nesco Resource is an equal opportunity employer, prohibiting discrimination and harassment of any kind.

#J-18808-Ljbffr