VBeyond Corporation is hiring: IT support resource in Charleston

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Roles and Responsibilities

1. Configure and maintain mobile scanners and label printers (Zebra).
2. Troubleshoot and resolve hardware malfunctions, connectivity issues, and print quality problems.
3. Maintain a spare inventory and manage hardware replacements.
4. Act as the first point of contact for IT-related Oracle, MES, and Scanner/Label Printer issues in the production area.
5. Work with vendors (Zebra) for warranty claims.
6. Log, track, and escalate Oracle/MES issues.
7. Identify recurring hardware failures and suggest improvements.
8. Collaborate with process engineers and IT teams to implement efficiency improvements.
9. Support IT audits related to hardware assets and configurations.
10. Maintain documentation for hardware configurations, IP mappings, and SOPs.
11. Support new system rollouts or upgrades related to scanning and printing technologies.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Information Technology

Industries

• Information Services