J.F. Brennan Company, Inc. is hiring: IT Support Coordinator in La Crosse

Brennan is looking for an IT Support Coordinator to work onsite at our La Crosse, WI office. This role is responsible for providing technical assistance and support related to computer systems, hardware, and software. Runs diagnostic programs, isolates problems, and determines and implements solutions.

Responsibilities:

• Monitor and process Service Desk tickets based on priority.
• Provide technical support via phone, email, and in-office requests, escalating as needed.
• Perform hardware, software, and peripheral repairs and installations.
• Configure new workstations, iPads, iPhones, and manage user accounts.
• Develop and maintain documentation, including knowledge base solutions.
• Proactively assess and address security risks and suggest improvements.
• Perform timely hardware/software upgrades and provide basic application training when necessary.
• Additional duties as assigned.

Qualifications:

• Bachelor’s or Associate degree in Information Systems or related field or 1-2 years of experience
• Advanced skills in Microsoft Office Suite
• Proficient in Windows Operating Systems: Desktop Family: Windows 10
• Excellent verbal and written communication skills
• Strong interpersonal skills; must be a self-starter, highly organized, and creative
• Superior time management and organizational capabilities, including the ability to accurately benchmark project length, deliver on deadlines

Who is Brennan?

J.F. Brennan Company, Inc. (Brennan) is a 100-year-old, family-owned company that specializes in water-based environmental remediation and marine construction headquartered in La Crosse, WI that offers our employees growth, challenging work, empowerment, and meaningful work.

Why choose us?

• We are a company voted by our employees as a certified Great Place to Work, for the eighth year in a row recognized by Fortune magazine as a Best Workplace in Construction.
• Our culture sets us apart. We strive to make our company the best possible place to work.
• Our focus on safety and quality is unmatched in the industry.
• We are a family-focused company and are determined to provide a rewarding career that offers above-average compensation.
• We offer an industry-leading benefits package, including group health, dental and vision insurance plans, a 401(K) program with generous matching, annual bonus eligibility, and a profit-sharing program.

J.F. Brennan Company, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Accessibility: If you need an accommodation as part of the employment process please contact Human Capital at: