IT Support Specialist: Desktop Network & EUC Expertise Job at Appsierra Group in

Overview

We are EIL Global, a company providing IT services in Asia Pacific and EMEA across various technologies such as desktops, servers, networks and data centre technologies. We are headquartered in Adelaide, Australia and have clients and offices across Asia Pacific & EMEA locations. Currently, we are looking for IT Technician for onsite support services in and around to assist our clients.

Responsibilities

• Adhoc/Dispatch - Requirement: Capable of installing and upgrading Operating Systems
• Install patches
• Software and Hardware Break Fix
• Basics of Wifi
• Basics of networks, LAN, WAN, Switch and Router Configuration
• Install and administer MS Office
• Business english with local language

Tools and equipment to carry on site

• Fully charged laptop with Win8 or 10 operating system and admin rights
• Cisco Console cable (DB9 – RJ45 or USB RJ45). In case of USB converter used, make sure drivers are properly installed
• Laptop should have the following program/software installed: Team Viewer, TFTP server
• Screw Driver Set
• TECH MUST HAVE CONSOLE CABLE AND LAPTOP AND HAVE ABILITY TO CONSOLE INTO CISCO ROUTER AND USE WEBEX

Additional note: The original description may contain repeated company information. This has been consolidated to remove redundancy while preserving all essential role-related details.