R+L Carriers is hiring: Hospitality IT Specialist in Ocala

Join to apply for the Hospitality IT Specialist role at R+L Carriers

Join to apply for the Hospitality IT Specialist role at R+L Carriers

Job Description

Within the IMT framework, the successful candidate will help ensure reliable daily technology operations by maintaining stable infrastructure, resolving technical issues quickly, and supporting continuous service availability. A broad understanding of IT systems and the ability to connect day-to-day needs with long-term goals is essential.

• Technical Support: Deliver prompt support for hardware and software issues, ensuring smooth day-to-day operations.
• System Administration: Maintain and administer servers, networks, and systems to ensure reliability and performance.
• Technology Implementation: Support the rollout of new tools and systems, collaborating with teams and assisting with user onboarding.
• Security Management: Help implement and monitor cybersecurity measures to safeguard organizational assets.
• Documentation: Keep accurate and up-to-date records of systems, configurations, and procedures.
• Collaboration: Work with IT peers and stakeholders to understand needs and contribute to effective solutions.
• Technology Evaluation: Stay current on emerging technologies and provide input on potential improvements.
• Training & Education: Conduct user training and promote best practices to enhance technology adoption.
• Asset Management: Track and manage hardware, software, and licensing inventory to ensure accurate records and compliance.
• Incident Response: Respond to and resolve technical incidents efficiently, minimizing downtime and service disruption.
• Vendor Coordination: Assist with vendor communications for hardware, software, and service-related support or procurement.
• User Access Management: Support account provisioning, permissions, and access control across systems and applications.
  
  
  

Job Description

Within the IMT framework, the successful candidate will help ensure reliable daily technology operations by maintaining stable infrastructure, resolving technical issues quickly, and supporting continuous service availability. A broad understanding of IT systems and the ability to connect day-to-day needs with long-term goals is essential.

Essential Duties And Responsibilities

• Technical Support: Deliver prompt support for hardware and software issues, ensuring smooth day-to-day operations.
• System Administration: Maintain and administer servers, networks, and systems to ensure reliability and performance.
• Technology Implementation: Support the rollout of new tools and systems, collaborating with teams and assisting with user onboarding.
• Security Management: Help implement and monitor cybersecurity measures to safeguard organizational assets.
• Documentation: Keep accurate and up-to-date records of systems, configurations, and procedures.
• Collaboration: Work with IT peers and stakeholders to understand needs and contribute to effective solutions.
• Technology Evaluation: Stay current on emerging technologies and provide input on potential improvements.
• Training & Education: Conduct user training and promote best practices to enhance technology adoption.
• Asset Management: Track and manage hardware, software, and licensing inventory to ensure accurate records and compliance.
• Incident Response: Respond to and resolve technical incidents efficiently, minimizing downtime and service disruption.
• Vendor Coordination: Assist with vendor communications for hardware, software, and service-related support or procurement.
• User Access Management: Support account provisioning, permissions, and access control across systems and applications.
  
  
  

Qualifications

• 2+ years of hands-on experience supporting and installing hospitality systems.
• Proficiency with hospitality technologies such as Oracle Opera (PMS), Oracle Simphony (POS), credit card processing platforms, door locking systems, and other hotel-based systems is required.
• Strong troubleshooting skills across both software and hardware in a hospitality environment.
• Solid understanding of system administration, networking, and IT infrastructure.
• Familiarity with cybersecurity best practices and data protection in hospitality settings.
• Excellent communication and interpersonal skills; able to support both technical and non-technical users.
• Customer-focused mindset with a commitment to high service standards.
• Ability to respond courteously and efficiently to guest and staff inquiries.
• Self-motivated, proactive, and adaptable in a fast-paced, service-driven environment.
• Experience conducting user training and maintaining system documentation.
• Background in the hospitality industry is strongly preferred.
  
  
  

We offer a comprehensive benefits package that includes medical, dental, vision, life, a 401(k) retirement plan and free vacation lodging at our employee resorts in Daytona Beach, FL, Big Bear Lake, CA and Pigeon Forge, TN.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Truck Transportation

Referrals increase your chances of interviewing at R+L Carriers by 2x

Get notified about new Information Technology Specialist jobs in Ocala, FL.

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr