Liberty Personnel Services, Inc. is hiring: Senior IT Support Analyst in Missoul

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Senior IT Support Analyst

***Onsite in Missoula MT***

We’re seeking an experienced and hands-on Senior IT Support Analyst to join our growing team. In this role, you'll be a key escalation point for technical issues, mentor junior team members, and collaborate across IT functions to ensure smooth operations and exceptional support for all staff.

What You’ll Do:

Resolve complex hardware, software, and network issues (onsite and remote)

Provide technical guidance to Tier I and II support staff

Oversee ticket workflows and ensure timely, well-documented resolutions

Manage user accounts, desktop hardware, and software updates

Partner with infrastructure and business systems teams on broader tech initiatives

Help maintain enterprise systems, develop documentation, and support after-hours needs

What We’re Looking For:

5+ years of experience in IT support or systems administration

Strong troubleshooting, mentoring, and customer service skills

Proficiency in Windows 10/11, Office 365, Active Directory, scripting, and networking

Familiarity with enterprise tools, remote support platforms, and voice systems

Industry certifications like CompTIA, ITIL, or MCSE (or willingness to earn them)

Experience in financial or other highly regulated industries a plus

If you’re driven to lead, collaborate, and make a tangible impact across departments, we’d love to hear from you!

To apply, submit resumes to mikes@libertyjobs.com

Please reach out for additional info. I have over 100+ roles open daily! Please add me on Linked in.

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