IT Support Technician I Job at Texas Tech University Health Sciences Center in L

Overview

Extended Job Title: IT Support Technician I

Position Description: The IT Support Technician I’s scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.

Travel Required: Up to 25%

Pay Basis: Hourly

Work Location: Lubbock

Department: ITSC PC Support Lbk

Responsibilities

• Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
• Troubleshoots primarily hardware, some software, or some system problems.
• Performs technical duties necessary for department or unit business operations.
• Adheres to all appropriate Institutional policies including IT OPs and other relevant internal departmental policies.

Qualifications

• Required: Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.

Preferred Qualifications

• Training in fundamental hardware and software support through education or experience.

Application Materials

Required Attachments: Cover Letter, Resume / CV

Job Details

Job Type: Full Time

Shift: Day

Travel: Up to 25 percent

Pay Basis: Hourly

Work Location: Lubbock

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

About TTUHSC

Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care — and we believe that our people are the reason for our institution’s lasting success and bright future.

Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture, TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first.

Benefits

• Health Plans plus supplemental coverage options – individual health insurance provided at no cost for full time team members
• Paid Time Off including holidays, vacation, sick leave and more
• Retirement Plans
• Wellness Programs
• Certified Mother-Friendly Workplace

TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.