The Reynolds and Reynolds Company is hiring: Field IT Support Technician in Stau

Job Description

Overview

As a Field IT Support Technician, you will perform onsite installation and maintenance support on a variety of computer equipment, printers, and specialized Key Control equipment. Each technician is provided with a company vehicle that will be used to travel to our customer sites. Other duties include maintaining an inventory of repair parts and documenting your work through our service tracking system.

Responsibilities

• Perform onsite installation and maintenance on computer equipment, printers, and specialized Key Control equipment.
• Travel to customer sites using company vehicle.
• Maintain inventory of repair parts.
• Document work through the service tracking system.

Hardware you may work with

• Application Servers
• PCs
• Cabling
• Switches
• Printers
• Routers
• Fiber Converters
• Scanners

Requirements

• Technical associate degree or equivalent work experience
• 1+ years of technical experience (hardware/networking)
• Must be able to lift at least 50 pounds on a consistent basis
• Must be able to attend a paid training class in Texas
• Must have a valid driver’s license, with fewer than 2 moving violations in the last three years and no OVI/DUI/DWI violations in the last five years
• Good communication skills
• Customer service experience
• A+ and/or Network+ certification is a plus
• Ability to travel, with hotel stays, up to 25% of the time

Benefits

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Company vehicle for work purposes
• Paid holidays, vacation and sick days

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.