University of Saint Mary is hiring: IT Specialist II in Leavenworth

The University of Saint Mary is conveniently located a short 30 minutes’ drive from Parkville, Shawnee, Basehor and Kansas City, Kansas. USM offer all full-time employees Medical, Dental, Vision, University Paid Basic Life & AD&D, Short and Long-Term Disability along with a generous Tuition Remission for the employee, spouse and dependents under the age of 24 years old.

THE HISTORY OF THE UNIVERSITY OF SAINT MARY:

The University of Saint Mary is a Roman Catholic, liberal arts university located in Leavenworth, Kansas, just 25 minutes away from Kansas City. For over 100 years, the University of Saint Mary has helped students find their way to meaningful lives and careers through an education that blends the liberal arts and a focus on critical thinking with the development of key professional skills. USM serves about 1,400 students at its main campus in Leavenworth, its satellite location in Overland Park, as well as online.

POSITION SUMMARY:

Provide computer service and support for classroom technology including desktops, laptops, iMacs, projectors, interactive projectors, large screen displays, and hybrid classroom environments. Maintains hardware, software, end user accounts, printers, Wi-Fi, and peripheral devices on the USM network for faculty, staff, and students at all campuses. Configures and issues laptops; assists with IT equipment inventory. Installs and supports audio/visual equipment beyond the classroom for university events. Cross trained/backup for ID Card, Security Cameras, and Door Access systems.

ESSENTIAL FUNCTIONS:

• Provide customer service for the end user’s technology needs.
• Assist Tier I in day-to-day job duties.
• Manage our Mac systems utilizing JAMF.
• Assemble and configure PC/MAC/Laptop hardware and software as necessary.
• Move and install computer systems, access points and network drops as directed.
• Install and support audio/visual equipment.
• Maintain current knowledge of all office applications, Windows and Mac operating systems.
• Assist in the installation and management of software licenses.
• Perform life cycle management, including the transfer of ownership/disposal of computers.
• Exercise initiative in the support of customers.
• Schedule, prioritize and accomplish projects and tasks in a timely and effective manner.
• Perform System Administration on and develops expertise on Transacts POS.
  
• Rotational after-hours for On-Call support
• Other job-related duties as assigned.

REQUIREMENTS:

• 2+ years related experience.
• Associate’s degree from an accredited Information Technology Program, preferred.
• Familiar with Microsoft Windows 10 and 11, Microsoft Office products.
• A+ certification and familiarity with MACs desired.
• Configures and administer assigned systems.
• Effective interpersonal and communication skills.
• Affinity with the overall mission of the University of Saint Mary.
• Project a positive, professional, customer focused image for the university.
• Ability to work independently or as part of a team in a professional and confidential manner.
• Must pass required background screening as appropriate.

TO APPLY:
Submit a cover letter, resume and contact information for at least three current professional references.

Saint Mary is an Equal Opportunity Employer.

Questions: email human resources at hr@stmary.edu