Carter Hospitality Group, LLC
Night Auditor
Job purpose of Night Auditor is responsible for performing close of day procedures for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports. Essential duties include: Following all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift Producing accurate and timely reports and correctly handling all cash transactions Providing relief support to the hotel PBX operator during shift Following all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers Following all specified procedures to reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts Balancing and auditing for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues Transmitting credit card batches Completing and transmitting daily management and accounting reports and supporting documents Acting as hotel system liaison during night hours Performing all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message Any and all duties assigned by management Minimum requirements include: High school diploma or GED required. College degree preferred Minimum of two years' experience working in related field (hospitality preferred) Proficient knowledge in Microsoft Office Experience in high volume establishments Technical proficiency (computer applications) Previous customer service experience Ideal candidate will have some prior hotel reception/auditor experience Ability to pass pre-employment testing (i.e. drug test, background check, etc) Full availability and ability to work days, evenings, nights, weekends, and holidays Knowledge, skills, and abilities include: Ability to read, write and speak English (multi-lingual a plus) Ability to understand, follow and give written and oral instructions Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers Ability to work with large groups of people, and age groups Knowledge of leadership techniques Solid judgment and ability to resolve conflicts effectively Operate effectively in stressful situations Ability to multi-task Ability to adapt to changing guest needs Attention to detail Strong organizational and time management discipline Understanding of hospitality operating systems Able to provide quality customer service and possess the ability to multi-task Must have good computer skills and able to perform cash handling procedures. Mature, with good judgment, detailed oriented, friendly and responsible Ability to work harmoniously with fellow employees and guests Ability to work outdoors including intense or inclement weather conditions Abilities ( Ability to frequently (
Job purpose of Night Auditor is responsible for performing close of day procedures for the hotel Front Office and account for daily activity by organizing and verifying information; identifying and correcting discrepancies; posting accounts; running and distributing daily reports. Essential duties include: Following all specified procedures to audit the shift closing of all front office staff, including personally closing shift three and completing an audit summary for each shift Producing accurate and timely reports and correctly handling all cash transactions Providing relief support to the hotel PBX operator during shift Following all specified procedures to maintain and post a daily balance of all house accounts, including running preliminary reconciliations, detail transactions and final reports to accounting and profit centers Following all specified procedures to reconcile cashier's reports with the restaurant system each night, researching and posting any unresolved tickets from the day shifts Balancing and auditing for accuracy room revenue, food and beverage revenue, cashier's reports, and guest and house accounts and telephone revenue; assisting the preparation of all reports relevant to daily revenues Transmitting credit card batches Completing and transmitting daily management and accounting reports and supporting documents Acting as hotel system liaison during night hours Performing all Guest Service Representative Functions as required; may assist in booking room reservations; may assist in answering hotel phone calls and notifying guests of message Any and all duties assigned by management Minimum requirements include: High school diploma or GED required. College degree preferred Minimum of two years' experience working in related field (hospitality preferred) Proficient knowledge in Microsoft Office Experience in high volume establishments Technical proficiency (computer applications) Previous customer service experience Ideal candidate will have some prior hotel reception/auditor experience Ability to pass pre-employment testing (i.e. drug test, background check, etc) Full availability and ability to work days, evenings, nights, weekends, and holidays Knowledge, skills, and abilities include: Ability to read, write and speak English (multi-lingual a plus) Ability to understand, follow and give written and oral instructions Ability to deal with stressful conflicts involving groups of people, individuals, and co-workers Ability to work with large groups of people, and age groups Knowledge of leadership techniques Solid judgment and ability to resolve conflicts effectively Operate effectively in stressful situations Ability to multi-task Ability to adapt to changing guest needs Attention to detail Strong organizational and time management discipline Understanding of hospitality operating systems Able to provide quality customer service and possess the ability to multi-task Must have good computer skills and able to perform cash handling procedures. Mature, with good judgment, detailed oriented, friendly and responsible Ability to work harmoniously with fellow employees and guests Ability to work outdoors including intense or inclement weather conditions Abilities ( Ability to frequently (