Pima County
Enterprise Endpoint Configuration Engineer
The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined and perceptive individual to serve in the role of a Enterprise Endpoint Configuration Engineer. This person will have experience in or a working knowledge of Client PC configuration and support, such as implementing, monitoring and maintaining operating systems and applications on Microsoft Windows PCs. The role involves close cooperation and coordination with other project teams, so interpersonal skills are important. We offer an opportunity to utilize your skills, grow new ones, work in a team environment and advance your career. You bring energy, enthusiasm, professionalism and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government. In applying for this position, pay particular attention to the description that follows and to the preferred qualifications at the end of this posting, addressing each qualification in your application. Essential Functions: Demonstrates in-depth understanding of relevant IT infrastructure specialization; Organizes workload, being proactive and managing a wide range of requests; Provides leadership at a technical and/or a team level in alignment with ITD and County objectives; Analyzes, evaluates, and coordinates resolution and implementation of specific computing components within the enterprise environment; Participates in designing, planning, and implementation of configuration and on-going maintenance of infrastructure at an enterprise level; Utilizes and interprets system metrics to prevent system issues and provide guidance for system resource realignment; Participates in design of critical infrastructure and IT support components to enhance service delivery, security, and support to customer base; Delivers documentation, metrics, and other artifacts to support strategic decision-making processes; Works with teams to research and test technical solutions to resolve enterprise technical issues and requirements; Participates in organizational architecture design and review processes of enterprise computing environment; Operates within organizational service level agreements (SLAs); Demonstrates knowledge of the technical and functional relationships between multiple Information Technology platforms and systems; Consistently delivers assignments and tasks as assigned; Coordinates and communicates with internal and external customers/vendors with varying technical backgrounds. Minimum Qualifications: Bachelor's degree from an accredited college, university or technical trade school AND two years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Two years with Pima County in an Information Technology Support Engineer position. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: Minimum two (2) years experience in or academic study of Windows OS imaging, upgrades, and OS updates utilizing MEMC/SCCM, LANDesk, Altiris, or similar. Minimum two (2) years experience or academic study of software configuration, change management activities, design, and execution of complex computer, and application deployments in Windows environments. Minimum two (2) years experience or academic study of MDM solutions like Intune, Airwatch, ABM, Knox, etc. Minimum two (2) years experience or academic study of Windows Server administration and implementation including Active Directory, Group Policy, and security permissions. Minimum two (2) years experience or academic study of scripting (e.g. powershell, vbs, etc.) to support Windows solutions. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Participates in off-hour system maintenance activities and on-call rotations. May need to work in the field or travel to various County locations. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.
The Pima County Information Technology Department is seeking a self-motivated, thorough, disciplined and perceptive individual to serve in the role of a Enterprise Endpoint Configuration Engineer. This person will have experience in or a working knowledge of Client PC configuration and support, such as implementing, monitoring and maintaining operating systems and applications on Microsoft Windows PCs. The role involves close cooperation and coordination with other project teams, so interpersonal skills are important. We offer an opportunity to utilize your skills, grow new ones, work in a team environment and advance your career. You bring energy, enthusiasm, professionalism and a desire to get better every day, as well as to make a difference in your community by supporting the mission of Pima County government. In applying for this position, pay particular attention to the description that follows and to the preferred qualifications at the end of this posting, addressing each qualification in your application. Essential Functions: Demonstrates in-depth understanding of relevant IT infrastructure specialization; Organizes workload, being proactive and managing a wide range of requests; Provides leadership at a technical and/or a team level in alignment with ITD and County objectives; Analyzes, evaluates, and coordinates resolution and implementation of specific computing components within the enterprise environment; Participates in designing, planning, and implementation of configuration and on-going maintenance of infrastructure at an enterprise level; Utilizes and interprets system metrics to prevent system issues and provide guidance for system resource realignment; Participates in design of critical infrastructure and IT support components to enhance service delivery, security, and support to customer base; Delivers documentation, metrics, and other artifacts to support strategic decision-making processes; Works with teams to research and test technical solutions to resolve enterprise technical issues and requirements; Participates in organizational architecture design and review processes of enterprise computing environment; Operates within organizational service level agreements (SLAs); Demonstrates knowledge of the technical and functional relationships between multiple Information Technology platforms and systems; Consistently delivers assignments and tasks as assigned; Coordinates and communicates with internal and external customers/vendors with varying technical backgrounds. Minimum Qualifications: Bachelor's degree from an accredited college, university or technical trade school AND two years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure. (Relevant experience and/or education from an accredited college or university may be substituted.) OR: Two years with Pima County in an Information Technology Support Engineer position. Qualifying education and experience must be clearly documented in the "Education" and "Work Experience" sections of the application. Do not substitute a resume for your application or write "see resume" on your application. Preferred Qualifications: Minimum two (2) years experience in or academic study of Windows OS imaging, upgrades, and OS updates utilizing MEMC/SCCM, LANDesk, Altiris, or similar. Minimum two (2) years experience or academic study of software configuration, change management activities, design, and execution of complex computer, and application deployments in Windows environments. Minimum two (2) years experience or academic study of MDM solutions like Intune, Airwatch, ABM, Knox, etc. Minimum two (2) years experience or academic study of Windows Server administration and implementation including Active Directory, Group Policy, and security permissions. Minimum two (2) years experience or academic study of scripting (e.g. powershell, vbs, etc.) to support Windows solutions. Selection Procedure: Pima County Human Resources Department reserves the right to admit to the selection process only those candidates that meet the minimum qualifications. All applications will be assessed based on an evaluation of the listed education and experience. Candidates meeting the minimum qualifications may be further evaluated/scored against any advertised Preferred Qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments/testing may be required as part of the selection process. Supplemental Information: Valid driver license is required at time of application. Valid AZ driver license is required at time of appointment. The successful applicant will be subject to a 39-month DOT Motor Vehicle Record review to determine applicant's suitability to operate county vehicles in accordance with Pima County administrative procedures. Failure to obtain and maintain the required licenses and certifications shall be grounds for termination. Any offer of employment resulting from this recruitment is contingent upon Fleet Services' review and approval of the candidate's driving record. The County requires pre-employment background checks. Successful candidates will receive a post-offer, pre-employment background screening to include verification of work history, education, and criminal conviction history. A prior criminal conviction will not automatically disqualify a candidate from employment with the County. Some positions may require completion of a satisfactory personal background investigation by the court or law enforcement agencies, due to the need for access to County Attorney and Court facilities, records, and communication systems. Participates in off-hour system maintenance activities and on-call rotations. May need to work in the field or travel to various County locations. Physical/Sensory Requirements: Physical and sensory abilities will be determined by position. Working Conditions: Working conditions will be determined by position. EEO Information: Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.