Overview
Talent Acquisition Lead role at TicketManager – In-Office in Calabasas, CA, Monday-Friday. The Talent Acquisition Lead owns the full cycle recruiting process, from outbound sourcing and reviewing applications to interviewing, scheduling, and partnering with hiring managers to attract and hire top talent across sales, customer success, marketing, product, engineering, and other business roles. Working closely with senior leadership and reporting into the Head of Business & People Operations, this role helps build a culture of service, fun, and growth across TicketManager’s nationwide offices. The ideal candidate is energetic, organized, and flexible, thrives in a high-growth environment, and brings strategic vision plus tactical execution to sourcing, hiring, and developing talent.
TicketManager helps companies manage client entertainment for live events. We partner with major sports teams and brands and serve Fortune 500s, local businesses, and more.
Responsibilities
- Run the full cycle recruiting process, including outbound sourcing, application review, interview scheduling, candidate communication, and coordination with hiring managers.
- Serve as the primary point of contact for candidates and hiring partners, ensuring a professional, timely, and engaging candidate experience.
- Manage recruiting agency relationships, review submissions, and coordinate next steps for agency-provided candidates.
- Manage job postings across boards and optimize visibility to attract qualified applicants.
- Partner closely with hiring managers to provide regular updates, share reports, and ensure alignment of candidate pipelines and next steps.
- Maintain accurate candidate tracking through ATS and reporting tools; compile weekly recruiting metrics and executive updates.
- Draft, distribute, and manage candidate offer letters, background checks, and onboarding coordination.
- Plan and manage TicketManager’s presence at career fairs and recruiting events, including logistics, booth preparation, and post-event follow-up.
- Support People Operations initiatives such as employee communications, award submissions, and culture-building activities.
- Collaborate cross-functionally with leadership and People Operations to continuously improve recruiting processes, reporting accuracy, and operational efficiency.
Qualifications
- Bachelor’s Degree Required
- 3-5+ years of experience in recruiting, talent acquisition, or people operations.
- Hands-on full cycle recruiting experience, including sourcing, screening, interviewing, scheduling, and offer management.
- Strong organizational skills with the ability to manage multiple pipelines, priorities, and projects simultaneously.
- Excellent interpersonal and communication skills; ability to build strong relationships with candidates, hiring managers, agencies, and business partners.
- High integrity and discretion in handling confidential information.
- Proactive, resourceful, and detail-oriented, with a track record of taking ownership and delivering results in a fast-paced environment.
- Experience with an ATS (JazzHR preferred), Background Services (Checkr preferred), LinkedIn Recruiter, HRIS, and job boards; proficient with Microsoft Office and data reporting tools.
- Familiarity with recruiting agency management, job board sponsorship, and event/career fair planning preferred.
TicketManager Highlights
- Base salary: $75,000-$100,000
- Bonus Eligibility: $10,000
- In-Office, Monday-Friday
- 401k & Company Match
- Health Benefits (Medical, Dental, Vision, Chiropractic)
- Unlimited PTO
- Quarterly Live Event Credit
- Monthly Happy Hours & Volunteering
- Fun Company Perks
- Inc. 5000 fastest-growing private company (six years in a row)
- Recognized as one of the Best Places to Work by Inc. Magazine and the LA Business Journal
- Glassdoor rating 4.5/5
- Used by over 4,000 globally known companies including ~15% of the Fortune 500
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Sales, General Business, and Education
Industries
- Wireless Services, Telecommunications, and Communications Equipment Manufacturing
We value referrals and encourage candidates to apply to join TicketManager’s growing team.
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