Endeavor Bank
IT Systems Support Specialist Location: La Mesa, CA (On-site) Department: Information Technology Type: Full-Time | Exempt Compensation: $70,000 - $85,000 base salary (commensurate with experience) + Benefits + Bonus Eligibility Join a Mission-Driven Team Empowering Secure, Seamless Technology Are you a tech-savvy problem solver with a passion for helping others and a knack for keeping systems running smoothly? We're looking for an IT Support Specialist to be the go-to expert for end-user support, system maintenance, and secure computing practices. This is your opportunity to make a real impact in a collaborative, security-focused environment where your skills will be valued and your growth supported. What You'll Do Provide hands-on support for desktops, laptops, printers, mobile devices, and phones Troubleshoot and resolve issues with Microsoft 365 (Outlook, Excel, Word, Teams) Manage user accounts, group policies, and endpoint security tools. Deploy, configure, and maintain endpoint devices and software Support IT compliance tasks and assist with vendor documentation Onboarding employees and rolling out new systems Maintain accurate inventory of hardware/software and track end-of-life (EOL) assets Contribute to a secure IT environment through patch management, antivirus monitoring, and alert monitoring. What You Bring 2+ years of hands-on IT support experience, ideally in a regulated or professional services environment Strong knowledge of Windows, Microsoft 365, networking, VPNs, and help desk ticketing systems Excellent troubleshooting, multitasking, and communication skills Solid understanding of IT security principles, including patch management, antivirus / IDS monitoring, and vulnerability management. A client-service mindset with a proactive, detail-oriented approach Ability to lift up to 25 lbs and work independently with minimal supervision Preferred Qualifications Associate or bachelor's degree in information technology or related field Certifications such as CompTIA A+, Network+, Security+, Microsoft, or similar Experience in the financial or banking industry is a plus Why Join Us? Competitive salary and bonus eligibility Comprehensive benefits package A collaborative, security-first culture, promoting work-life balance Opportunities for professional development and certification A chance to work with cutting-edge technologies in a mission-driven organization Ready to take your IT career to the next level? Apply now and be part of a team that values innovation, integrity, and impact. #J-18808-Ljbffr