Business Process Analyst III Job at Brightstar Lottery in West Greenwich
Brightstar Lottery, West Greenwich, RI, US, 02817
Join to apply for the Business Process Analyst III role at Brightstar Lottery
Join to apply for the Business Process Analyst III role at Brightstar Lottery
Location:
West Greenwich, RI, US, 02817
Requisition ID: 17719
Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.
Overview
Were looking for a detail-driven and collaborative Business Analyst to join our Data Center Project Management team. In this dynamic role, youll support the financial and operational activities of Brightstars largest and most rapidly evolving data center. Youll manage departmental CAPEX and OPEX budgets, support new customer deliveries, and oversee procurement processesall while helping maintain and improve our disaster recovery and business continuity plans.
This role requires strong communication, customer service, and problem-solving skills, along with the ability to adapt quickly and work independently under tight deadlines.
Responsibilities
- Partner with data center and Brightstar stakeholders to:
- Track and document departmental budgets and financial activity.
- Create and manage Project Charters and RFI/RFP documentation.
- Maintain and exercise disaster recovery and business continuity plans.
- Log project budgets and chargeable hours in JIRA.
- Coordinate customer visits, including scheduling, agenda creation, and stakeholder engagement.
- Support project managers in executing project activities.
- Identify and implement financial and operational process improvements.
- Serve as Project Coordinator or Deputy Project Manager as neededleading meetings, tracking action items, and driving follow-ups.
- Support ISO documentation reviews and updates.
- Interview end users to gather requirements and assist in developing solution alternatives.
- Collaborate with engineers to translate business needs into functional specifications.
- Execute assigned portions of project plans and support system configuration and troubleshooting.
- Work effectively across multicultural teams and time zones.
- Be onsite at least 50% of the time (subject to change based on business needs).
- 5+ years of experience as a Business Analyst, Project Manager, or in a similar role.
- Advanced proficiency in Microsoft Excel (including pivot tables) and strong skills in Microsoft Office and Teams.
- Experience with JIRA for project tracking and change management.
- Familiarity with SDLC and ISO20001 standards.
- Proven ability to manage budgets and track financial performance.
- Strong organizational skills and ability to manage multiple projects under pressure.
- Confident meeting facilitator with experience creating agendas and leading discussions.
- Comfortable communicating with customer leadership and supporting critical activities outside standard business hours.
- Post-secondary degree or diploma in a business-related field.
- Experience in the lottery gaming industry.
- Active certifications such as PMI-PBA, CBAP, CAPM, PMP, or ITIL.
- Building collaborative relationships
- Decision making
- Drive results
- Foster innovation
- Personal energy
- Self-leadership
Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.
All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.
Nearest Major Market: Providence
Nearest Secondary Market: Rhode Island
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing-
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at Brightstar Lottery by 2x
Get notified about new Business Process Analyst jobs in West Greenwich, RI.
West Greenwich, RI $55,631.00-$98,467.00 3 days ago
West Greenwich, RI $96,632.00-$250,500.00 2 days ago
West Greenwich, RI $59,795.00-$122,400.00 2 weeks ago
West Greenwich, RI $55,631.00-$98,467.00 3 days ago
SEM Analyst - Marketing Data Science - Hybrid (Marketing & Communications)
Financial Analyst, Financial Strategy & Planning
Kingston, RI $82,000.00-$100,000.00 6 days ago
Rhode Island, United States $116,900.00-$222,600.00 5 days ago
Johnston, RI $52,700.00-$100,700.00 3 weeks ago
Johnston, RI $52,700.00-$100,700.00 1 month ago
Litigation Data Analyst - Mass Tort & Product Liability
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr