East West Family Of Companies
Owner and Guest Relations Representative - Frontgate
East West Family Of Companies, Avon, Colorado, us, 81620
Description
$500 SIGN ON BONUS!
Do you thrive in a hospitality-driven environment and love creating meaningful connections with others? At Frontgate | Avon, we're on the lookout for vibrant
Owner and Guest Services Representative
to be the welcoming face of our front desk experience. From first impressions to fond farewells, you'll play a key role in making each guest and owner feel valued and at home. If you're someone who solves problems with grace, brings warmth to every interaction, and finds joy in brightening someone's day, we'd love to have you on our team. Come bring the energy that makes every stay unforgettable!
Why Join Us? At Frontgate | Avon, enjoy Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts).
What You'll Do:
Provide a warm, professional welcome to guests, handling check-ins, check-outs, and reservations efficiently and with care Deliver exceptional customer service by addressing guest needs and concerns promptly, striving to exceed expectations Collaborate with housekeeping and maintenance teams to ensure smooth communication and timely support for guest and owner requests Manage incoming and outgoing mail and packages, and assist with administrative tasks including filing, data entry, and record-keeping Maintain a clean, organized front desk area to support a safe and well-maintained property environment
Location : Frontgate | Avon, CO
Start Date : ASAP
Employment Type : Full-Time, Year-Round
Pay Rate : $23-25/hour, depending on experience; sign on bonus paid half after 30 days and half after 90 days from date of hire.
Schedule : Typically 8:00am-6:00pm in summer and winter; 8:30am-5:00pm in the off-season. Some weekends and holidays required. Flexible scheduling available, 4-5 days per week based on operational needs.
Job Closing Date:
9/15/2025 or until filled
Minimum Requirements
The ideal candidate will have a high school diploma or equivalent (preferred) and previous front desk experience is a plus. They should maintain a professional appearance and possess a friendly, helpful demeanor to address guest needs and concerns. Strong verbal and written communication skills are essential for interacting with guests and colleagues, along with the ability to multitask efficiently, handling calls, check-ins, and more simultaneously. Familiarity with property management systems, phone systems, and basic computer applications is important, as is the ability to collaborate effectively with other staff members to ensure smooth operations.
Benefits & Perks
Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts). 401(K) Plan with Discretionary Employer Match; Paid Sick Time; Winter Incentive EPIC Merchant Pass Program (eligibility dependent on start date); Career Development Trainings; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
Job Preview Video
$500 SIGN ON BONUS!
Do you thrive in a hospitality-driven environment and love creating meaningful connections with others? At Frontgate | Avon, we're on the lookout for vibrant
Owner and Guest Services Representative
to be the welcoming face of our front desk experience. From first impressions to fond farewells, you'll play a key role in making each guest and owner feel valued and at home. If you're someone who solves problems with grace, brings warmth to every interaction, and finds joy in brightening someone's day, we'd love to have you on our team. Come bring the energy that makes every stay unforgettable!
Why Join Us? At Frontgate | Avon, enjoy Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts).
What You'll Do:
Provide a warm, professional welcome to guests, handling check-ins, check-outs, and reservations efficiently and with care Deliver exceptional customer service by addressing guest needs and concerns promptly, striving to exceed expectations Collaborate with housekeeping and maintenance teams to ensure smooth communication and timely support for guest and owner requests Manage incoming and outgoing mail and packages, and assist with administrative tasks including filing, data entry, and record-keeping Maintain a clean, organized front desk area to support a safe and well-maintained property environment
Location : Frontgate | Avon, CO
Start Date : ASAP
Employment Type : Full-Time, Year-Round
Pay Rate : $23-25/hour, depending on experience; sign on bonus paid half after 30 days and half after 90 days from date of hire.
Schedule : Typically 8:00am-6:00pm in summer and winter; 8:30am-5:00pm in the off-season. Some weekends and holidays required. Flexible scheduling available, 4-5 days per week based on operational needs.
Job Closing Date:
9/15/2025 or until filled
Minimum Requirements
The ideal candidate will have a high school diploma or equivalent (preferred) and previous front desk experience is a plus. They should maintain a professional appearance and possess a friendly, helpful demeanor to address guest needs and concerns. Strong verbal and written communication skills are essential for interacting with guests and colleagues, along with the ability to multitask efficiently, handling calls, check-ins, and more simultaneously. Familiarity with property management systems, phone systems, and basic computer applications is important, as is the ability to collaborate effectively with other staff members to ensure smooth operations.
Benefits & Perks
Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts). 401(K) Plan with Discretionary Employer Match; Paid Sick Time; Winter Incentive EPIC Merchant Pass Program (eligibility dependent on start date); Career Development Trainings; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
Job Preview Video