Staffmark
Customer Service Representative - Build Strong Relationships in Commerce, CA
Are you a people person with a knack for problem-solving and organization? A trusted leader in the construction support and safety rental industry is seeking a Customer Service Representative in Commerce, CA. This is your chance to join a stable, growing company where your communication skills and attention to detail will directly impact customer satisfaction and operational success.
Hours & Pay
Pay:
$20.00 - $22.00 per hour, based on experience
Shift:
1st shift, Monday - Friday, 8:00 AM - 4:30 PM
Employment Type:
Temp-to-Hire
What You'll Do Respond to all customer inquiries, orders, and complaints with professionalism and urgency. Generate essential sales documents, including invoicing, contracts, pick lists, packing lists, and returns, and distribute them to the correct departments. Guide and escalate complaint resolution as needed to ensure customer satisfaction. Provide customers and branch offices with the requested data and backup information. Regularly follow up with customers, branches, and shop/yard operations on open or unresolved issues. Report any conditions affecting customer service or satisfaction. Occasionally handle after-hours calls and document customer issues for resolution. Assist with opening or closing branch facilities when needed. Perform additional duties as assigned to support operations. Why You'll Love This Job
This role puts you at the heart of customer interactions, making every day different and engaging. You'll be empowered to assist with orders, resolve issues, and ensure customers have the support they need. In return, you'll enjoy weekly pay, comprehensive health benefits (medical, dental, and vision), life insurance, 401 (k), short-term disability, employee discounts, referral bonus opportunities, free staffing services, and real career advancement potential. Work in a collaborative environment where your contributions matter!
What You'll Bring
Minimum of 1 year of experience as an Inside Sales Rep or sales desk role, preferably in the construction equipment or underground safety rental industry. Strong verbal and written communication skills to build lasting customer relationships. Excellent customer service, organization, and adaptability skills. Emotional intelligence and strong collaboration skills. Basic proficiency in Microsoft Office; ability to learn Infor and Salesforce CRM. Reliable transportation is required. Basic understanding of operational processes (deliveries/pickups) is a plus.
Take the Next Step
If you're ready to grow your career in customer service with a respected industry leader while enjoying great benefits and a supportive team, this opportunity is for you.
Click "Apply Now" to become a Customer Service Representative in Commerce, CA!
Are you a people person with a knack for problem-solving and organization? A trusted leader in the construction support and safety rental industry is seeking a Customer Service Representative in Commerce, CA. This is your chance to join a stable, growing company where your communication skills and attention to detail will directly impact customer satisfaction and operational success.
Hours & Pay
Pay:
$20.00 - $22.00 per hour, based on experience
Shift:
1st shift, Monday - Friday, 8:00 AM - 4:30 PM
Employment Type:
Temp-to-Hire
What You'll Do Respond to all customer inquiries, orders, and complaints with professionalism and urgency. Generate essential sales documents, including invoicing, contracts, pick lists, packing lists, and returns, and distribute them to the correct departments. Guide and escalate complaint resolution as needed to ensure customer satisfaction. Provide customers and branch offices with the requested data and backup information. Regularly follow up with customers, branches, and shop/yard operations on open or unresolved issues. Report any conditions affecting customer service or satisfaction. Occasionally handle after-hours calls and document customer issues for resolution. Assist with opening or closing branch facilities when needed. Perform additional duties as assigned to support operations. Why You'll Love This Job
This role puts you at the heart of customer interactions, making every day different and engaging. You'll be empowered to assist with orders, resolve issues, and ensure customers have the support they need. In return, you'll enjoy weekly pay, comprehensive health benefits (medical, dental, and vision), life insurance, 401 (k), short-term disability, employee discounts, referral bonus opportunities, free staffing services, and real career advancement potential. Work in a collaborative environment where your contributions matter!
What You'll Bring
Minimum of 1 year of experience as an Inside Sales Rep or sales desk role, preferably in the construction equipment or underground safety rental industry. Strong verbal and written communication skills to build lasting customer relationships. Excellent customer service, organization, and adaptability skills. Emotional intelligence and strong collaboration skills. Basic proficiency in Microsoft Office; ability to learn Infor and Salesforce CRM. Reliable transportation is required. Basic understanding of operational processes (deliveries/pickups) is a plus.
Take the Next Step
If you're ready to grow your career in customer service with a respected industry leader while enjoying great benefits and a supportive team, this opportunity is for you.
Click "Apply Now" to become a Customer Service Representative in Commerce, CA!